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Date: | Mon, 18 Nov 1996 08:18:58 EST |
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On Wed, 13 Nov 1996 14:21:45 -0800 "Deborah L. McMahon" <[log in to unmask]>
writes:
>Homer Godwin ([log in to unmask]) wrote:
>: Our very stable OMAR application has exhibited erratic behavior the last
>: day of the month for the past two months.
>
>: At the time of the failure, the operator gets a brief message that we
>: have determined is a result of a failure in the MPE Mail sub-system. The
>: mail facility is used as means of process-to-process communications.
>: These two processes exits for the purpose of allowing the operator to
>: proceed to the next order while the program completes the update process
>: for the previous order. When this mail system fails, the background
>: process retains DBLOCK that effectively brings the system to its knees.
>
>I just upgraded (Sept. 13th) to an HP939ks running CA Manman v 9.7
>We processed out end of year on Sept 30th and evidenced the same
>problem you are describing. CA passed the problem off to HP (I have
>support on both) and HP's response was that we were in a 'deadly
>embrace' [their official terminology - in mine it was a 'living
>nightmare'!] I wound up using DBUTIL to resolve the problems when
>they were occuring, but it was not clean or pretty.
Can you explain how you used DBUTIL to resolve a 'deadly embrace'?
My understanding of a 'deadly embrace' is where process 1 unconditionally
locks resource A and then unconditionally locks resource B, and
at the same time process 2 unconditionally locks resource B and
then unconditionally locks resource A, so process 1 waits to lock
resource B and can't because process 2 has it locked and is waiting
for resource A, which process 1 has locked.
For some years, there has been a request in the HP3K user community
for HP to provide a way of resolving 'deadly embraces'. The only
way I know of resolving a true 'deadly embrace' is to re-boot the
system, so if we can use DBUTIL to resolve it, I would be interested
in knowing how. Thanks.
Jim Phillips Manager of Information Systems
E-Mail: [log in to unmask] Therm-O-Link, Inc.
Phone: (330) 527-2124 P. O. Box 285
Fax: (330) 527-2123 Garrettsville, Ohio 44231
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