HP3000-L Archives

November 1996, Week 3

HP3000-L@RAVEN.UTC.EDU

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Subject:
From:
Stuart Smith <[log in to unmask]>
Reply To:
Stuart Smith <[log in to unmask]>
Date:
Wed, 20 Nov 1996 16:19:39 PDT
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     Your message is extremely vague, some more information would be
     required to properly diagnose the problem. The following info would be
     helpful.

     What is the exact error message ?  I'm sure there is something more
     descriptive than just "TIMEOUT".

     What version of the OS are you on ?

     What version of NetBase ?

     Does both IMPORT and POST go down every time ?

     Is this happening on both systems or just one box ?

     Where do you see this error message? Is it in the $stdlist for Netbase
     or is it returned to a user process?

     I have seen timeouts in many different circumstances and it dose not
     necessarily refer to a "LINK" (I assume you mean Network) you could be
     having some problem writing to a internal file or it could be that
     your NetBase job is down. Here are some errors reported by NetBase and
     there probable cause.


     WARNING 6 IPCRECV failed.  SOCKET TIMEOUT SOCKERR 59

     This would be a Network communications issue.

     NBI001/FILE WARNING 7: Cannot write to QUEUE FILE
     NBI001/SOFTWARE TIME-OUT  (FSERR 22)

     This could be due to lack of disc space.


     I hope this helps. If you have a current support contract for NetBase
     with Quest or HP I would suggest you place a support call or an Email
     to [log in to unmask] would be more appropriate than this forum for
     this type of question.

     Stuart Smith
     Quest Software
     "These are my words please don't hold anyone else responsible for
     them"










______________________________ Reply Separator _________________________________
Subject: SOFTWARE TIME-OUT MESSAGE
Author:  Mike Kapsak <[log in to unmask]> at Internet-Link
Date:    11/20/96 3:30 PM


Hello one and all,

        We are using Netbase for Shadowing between a 969/420 to a 967.
Frequently the IMPORT and POST processes go down in the late evenings and
early mornings due to a software timeout. My question is this: Is there
something I can turn on to identify what is causing the link to
"TIMEOUT"?

Thanks in Advance,

Mike Kapsak

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