At Sat, 11 May 1996 21:03:00, Ken Sletten <[log in to unmask]> wrote:
>I would respectfully suggest that Interex should set up
>or designate some specific email addresses well
>before the start of HP World Anaheim, so that users
>could pre-submit questions for all the roundtables.
[snip...]
>Allowing email pre-submittal and forwarding all such
>received questions to HP at least a few weeks prior
>to the conference would seem like a better way to go
>(the option of onsite submittal of roundtable questions
>should of course also be retained).
 
This sounds like a good idea.  I think that at every Interex conference I've
been able to attend I have submitted questions early (the result of looking
for something to do on long trans-Pacific flights? :).  There could probably
be made a case that the method by which questions are entered reflect the
technology of the times - from paper, to 2392 VPlus screens, to DOS PCs,
Windows PCs.   If not Java-inspired this year, the least I'd expect is a
web-server based question taker!
 
Anyway, something that has always been missing was some acknowledgement that
a question had been asked.  About 25% of the questions I've asked were never
addressed, either specifically or within response to other people's
questions.  To the cynical it would appear too easy for HP to simply ignore
the hard questions - "Just pretend it hasn't been asked!".  If the questions
were numbered, and answered in sequence then any missing questions would be
obvious.  If this is not practical (and I can see difficulties), then at
least the questioner would be able to follow-up with Interex and find out
what happened.  The extra administrative effort I think would be minimal,
given modern technology, in return for the confidence everyone would receive
that their input was valued and all issues are being addressed.  Such an
acknowlegement or number scheme would also provide a link to those questions
which must be taken back to the factory.
 
Cheers.
----
Jim "seMPEr" Wowchuk
Vanguard Computer Services     Internet:    [log in to unmask]
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