On Mon, 29 Jan 1996 18:59:05 GMT Jon Cohen said:
>Christopher Hart <[log in to unmask]> wrote:
>>I find it both refreshing, and a commitment on the part of HP to play an
>>active role in this support line.
>
>Christopher, thanks for the kind words. We at CSY are commited
>to remaining as close to our customers as possible -- we are here
>for you! But I must admit that responding to some of the
>challenges here can be a little intimidating, and your encouragement
>goes a long way in helping us feel comfortable interacting with the
>group.
Jon, and other HP folks out there... I guess we do get a bit zealous at
times, but then this is a rather unique closely-nit group we have here.
Let some stranger drop in here and bad-mouth you and you'll really see the
fur fly ("Hey!! THEY can't say THAT to our engineers! Only WE can say THAT
to our engineers!!) :-) :-)
Thanks for listening, and thanks even more for participating!
Jeff Kell <[log in to unmask]>