We have an SE (lucky us). I also have a Telesales rep in the
     mid-west somewhere. I haven't heard from our sales rep for over 2-3
     years now. I think I remember what she looks like.
 
        I've had similar problems ordering via the telesales route. I might
     get the correct quote after a couple go-arounds but not likely.
 
 
______________________________ Reply Separator _________________________________
Subject: Re: Sales Rep Soap Box (long)
Author:  Lee Gunter <[log in to unmask]> at HMS-Internet
Date:    11/30/95 9:51 AM
 
 
>
>On Wed, 29 Nov 1995, Guy Smith wrote:
>
>> << ... long, justified tirade re: current HP sales structure >>
 
Guy, I agree with you 100%, plus tax!!  However, I have one question ...
 
... you actually have an SE?  How did you do that?  We lost ours 5 years ago
in this new and wonderful "HP Way", and haven't seen him since!  We also
have a sales rep in Bellevue, WA, (lucky to get a call once per quarter, let
alone once a week!), and a telesales rep in Chicago - and I just happened to
find out that she's switched jobs (several weeks ago) and we now have a new
telesales rep.  I called over a week ago for two simple quotes and a
question re: VEU agreements and have yet to hear a word.  We do $500K-$1M
annually with HP, so this isn't just a petty gripe, IMHO.
 
Lee Gunter      [log in to unmask]
HMO Oregon      (503) 375-4498
Salem, OR       (503) 588-4350 fax