HELP!!!
 
I AM AN APPLICATIONS MANAGER FOR AN ATLANTA BASED MANUFACTURING COMPANY.
 
WE HAVE OWNED SEVERAL LAPTOPS (GATEWAY) IN THE PAST.  WE USE THEM AT HOME WITH
MODEMS TO DIAL IN
TO THE HP3000.  WE ALSO USE THEM AT THE OFFICE TO CONNECT TO THE SYSTEM
DIRECTLY
THROUGH THE 9-PIN
SERIAL PORT OR THE PS2 PORT ON THE LAPTOP TO THE DTC TO THE HP3000.  THIS WORKS
WELL.  ALSO WE ARE
USING REFLECTIONS FOR WINDOWS, REFLECTIONS FOR DOS, AND ADVANCE LINK. THESE BY
THE WAY ARE ALL
486 MACHINES.
 
RECENTLY WE HAVE BEEN TRYING TO BUY NEW LAPTOPS (PENTIUMS).  THE PROBLEM IS,
THAT WE CANNOT
CONNECT TO THE HP3000 THROUGH THE SERIAL PORTS.  WE HAVE WORKED WITH THE IRQ'S,
WE HAVE
SUCCESSFULLY USED THE SERIAL PORTS TO DIAL BY MODEM AND TO CONNECT
MICE/TRACKBALLS, ETC.  WHEN WE
TRY TO DIRECT CONNECT USING SERIAL LINES ALREADY IN USE (KNOWN TO BE WORKING),
WE GET NOTHING.  WE
CAN FCOPY TO THE LDEV AND RECEIVE GARBAGE ON THE SCREEN OF THE LAPTOP, WE HAVE
CALLED THE
MANUFACTURERS WHO HAVE ESCALATED THIS UNTIL THEY GIVE UP.  WE HAVE TRIED DELL
PENTIUMS USING DOS,
AND WINDOWS, WITH REFLECTIONS.  WE HAVE TRIED TOSHIBA 405 PENTIUMS WITH WIN95,
AND DOS.  ALL EXHIBIT
THE SAME SYMPTOMS.  WE EVEN THOUGHT THAT THE SERIAL PORTS MIGHT BE USING A
MUCH LOWER VOLTAGE
THAN THE 486s IN ORDER TO CONSERVE BATTERY LIFE, SO WE BOUGHT A SERIAL BOOSTER,
NO LUCK!
 
DOES ANYONE HAVE ANY IDEA WHAT THE PROBLEM IS?  I HAVE RUN OUT OF IDEAS!
 
HELP ! ! ! ! ! !
 
BRYAN IVEY
MANAGER OF APPLICATIONS DEVELOPMENT
LESLIE-LOCKE, INC
ATLANTA, GA
 
EMAIL:  [log in to unmask]      (LOWER CASE OF [log in to unmask])
 
ANY HELP OR SUGGESTIONS WOULD BE MOST APPRECIATED
 
IF THIS IS POSTED IN THE WRONG GROUP, I WOULD ALSO APPRECIATE KNOWING WHERE TO
POST THIS QUESTION.