I also have Mr. inside Ms. outside (or is it the reverse, I can't
     remember). We're located in Boston MA. Since out "outside" sales rep
     is located in Rolling Meadows Illinois; does that qualify as
     "outside".
 
        I haven't seen out "inside" sales rep in over a year. And only
     speak with Mr. outside by phone.
 
 
______________________________ Reply Separator _________________________________
Subject: Re: HP Sales  Support needs help..
Author:  Guy Smith <[log in to unmask]> at HMS-Internet
Date:    9/25/95 1:24 PM
 
 
Bill Swartz wrote:
 
> How can HP sell 25 Billion with support like this??
>
> All I wanted was a Cobol compiler for my HP3000.   Because we only have 1
> system, we don't have a dedicated Sales Rep.
 
I have two (inside and outside sales) and the situation is not much
better.  My recent question to the list concerning disc mirroring is
just the most recent incident.
 
Once upon a time, our sales rep worked here in town.  When we need a
quote for new gear, he would work with the CE and SE (also local) and
produce a flawless quote on the first try.  We would get hardware that
worked, updated software contracts, and no suprises.
 
It also doesn't help that neither of our sales reps can even spell M-P-E.
 
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The thoughts expressed herein are mine and do not reflect those of my
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