John Joerger ([log in to unmask]) wrote:
: I thought this was one of the weaker broadcasts.
For what it's worth, it was one of the more difficult broadcasts to produce.
Performance management is an area that gets *very* technical very quickly. And
there's no way that I can teach anybody to be a performance specialist in three
hours (not to mention the fact that we were also supposed to cover high
availability including the Quest/HP SharePlex agreement in the same timeframe).
Couple this with the fact that the TCU audience has a very diverse set of
requirements and expectations, and you have an almost impossible training task
at hand. In the same "virtual classroom", I've got system managers who have
Glance on their system and have absolutely no idea what any of the displays
mean - and are literally starting from scratch - and they are sitting next to
people with 10 years of performance analysis background on MPE/V, MPE XL and
UNIX machines.
This is the problem we've faced, to a greater or lesser extent, in putting each
and every TCU program together. I can only see one approach that has a prayer
of working. In the TV show, we shoot high - we cover the basic concepts,
particularly things that are best explained through the use of moving pictures,
sand toys and Lego(tm) blocks. (And if you didn't see the broadcast, you'll
just have to watch the videotape if you want to know what I mean by that last
remark... :) Then, for people who are loking for a more in depth
treatment of the topics at hand, we package details in the workbook. The book
for the latest program is made up of two parts - the first part follows the
storyboards of the broadcast - and the second part (consisting of more than
half of the total number of pages) is made up of more technical papers on the
subject at hand. By organizing things in this way, we hopefully will be able
to satisfy the requirements of both audiences as best as we can...
Now, apparently, you haven't gotten through the workbook just yet:
: Mind you, I haven't
: had much time to dig into the workbook. There are suppose to be some
: good tidbits for performance management there.
I hope you find what you're looking for there. This time around, we made a
special effort to put as much content as possible into the workbook.
A) Performance Basics - (which was lifted from an old training course
for SEs called SE381. I'm planning to leverage more of this old
training material into future articles and broadcasts).
B) The HP 3000 Workload Manager (which is based on the article that
Susan Campbell and I wrote for Interact earlier this year).
C) SharePlex/iX-Netbase Overview (a paper contributed by Quest)
D) Business Continuity Support (Marketing Information on a support
and consulting package newly available from HP)
E) Managing MPE/3000 System Availability - an Interex Tutorial that
was first presented in 1993, written by Rakesh Patel, and including
information on Volume Management, disk Arrays, Disk Mirroring, SPU
Switchover, TurboSTORE, and Autorestart. It was updated to include
information on Threshold Manager, SharePlex and Opeview System manager.
Over 50 pages long, this is a very comprehensive treatment of the
subject. This appendix also includes Dave Beasley's article
"Configuring Your Disks for High Availability", published in 1992.
F) Technical Datasheets for a number of HP High Availability Products.
: Again, judging strictly on the broadcast, the info seemed pretty routine.
: Since you are fairly experienced on the HP, I doubt you will learn more
: than a nuggets worth of info.
Once again, we are targeting the TV broadcast toward people without a great
deal of technical knowledge. Based on the data we're getting from the
evaluations, I think we're hitting the nail pretty squarely on the head:
Here's an example from the Evaluation Results. The first question was:
This hour of the program was worth my time:
Hour1 Hour2 Hour3
a) Strongly Agree 29% 14% 39%
b) Agree 62% 69% 48%
c) No opinion 5% 12% 12%
d) Disagree 3% 5% 1.7%
e) Disagree Strongly 1% 0% 0%
While I'm on the subject of workbooks, I know I promised to upload the workbook
from the January broadcast and make it available to folks on the net
electronically. I apologize that I haven't gotten around to doing that yet.
And I also wanted to mention that I literally *can't* do that with the April
Workbook because I received much of the information on paper - I literally
don't have the bits. If you want the workbook, the best I can suggest is that
you call the 800 number or use the faxback form to order the tapes. (See the
form at the end of this message).
Finally, the demand for the tapes has been astronomical. And while our tapes
aren't quite as popular as "The Lion King", it's worth noting that we do not
have Disney's distribution mechanism either. I can only apologize for the
long delays in getting orders turned around, but just to give you an example of
what we're facing, the people who answer the calls tell me that last week alone
they received over 100 orders for the "Betting Your Business" video - (the tape
that we're using to articulate the MPE-vs-UNIX positioning). Remember, this is
on top of the regular order traffic for the broadcasts, which can run into the
throusands. Each program has proved to be more popular than the one before.
* * *
Videotapes of the broadcast are now available - in the U.S., you can order them
by calling the HP3000 Customer Connection Hotline at 1-800-224-hp3k, or by
FAXing the attached form to our FAXBACK number:
(612) 430-3388 or in Europe, +1 612 430 3388
HP 3000 Customer Connection
Events Calendar
===========================
************************************
* These events are part of an * Audio Conferences
* on-going program of seminars * ====================
* and communications designed * Database Technologies &
* to help customers get the most * Directions (6/14)
* from their HP 3000 investment. *
* * Consolidation Strategies
* For an updated calendar of * (7/12)
* events, to be added to the *
* HP Advisor newsletter mailing * Video Conferences
* list, or to register for HP 3000 * ====================
* Customer Connection Events, * HP 3000 Technology Closeup
* Call 1-800-224-HP3K * Managing System Performance
* (or U.S. 408-447-7885). * and Availabiity.
************************************ April 19th
User Group Meetings HP 3000 Technology
==================== Closeup:
Join us at the Regional User Group Meetings MPE/iX and HP-UX
Throughout the year and at the Interex Interoperability and
Users Conference in Toronto, Canada, Management (September 13)
August 14th-18th 1995. For information
or to register, call 1-800-INTEREX or HP 3000 Strategic
(408) 747-0227 Directions IV:
Looking Forward to 1996
(November TBD)
Have you missed any of these informative events? Past audio and video
conferences are available on tape, free of charge! Just fax your order
to (612) 430-3388, or in Europe the number is: +1 612 430 3388.
Video Teleconferences Audio Conference
===================== Seminar Series:
_ _ =================
|_| HP 3000 Strategic Directions |_| Relational Technology on
Looking forward to 1995 the HP 3000. Maximize
(November 1994) Your Productivity with
_ IMAGE/SQL (March 1993)
|_| Technology Close-Up - Desktop _
Integration & Decision Support |_| How to Integrate PCs with
(February 1994) Your HP 3000 in 90
_ minutes.
|_| Technology Close-Up - MPE/iX _
Release 5.0 (July 1994) |_| How to Develop Portable
_ Applictions in 90 minutes
|_| Technology Close-Up - IMAGE/SQL _
and Client/Server Tools |_| How to Migrate from MPE/V
(January 1995) to MPE/iX in 90 minutes
_
Video Format: (Check 1) |_| How to Consolidate Your
_ HP 3000s in 90 minutes.
|_| VHS-NTSC (USA standard) _
|_| VHS-PAL (Used in most of |_| How to Maximize Your System
|_| SECAM Europe) Availability in 90 minutes
_
Name:_________________________________ |_| How to Integrate MPE/iX &
UNIX Environments in 90
Title:________________________________ minutes
_
Company: _____________________________ |_| Taking Advantage of New
Products (9x9KS Servers)
Address: _____________________________
Next Generation Applications
______________________________________ ===============================
_
Voice Phone:__________________________ |_| Manufacturing - Advanced
Manufacturing Research,
FAX Phone: __________________________ Oracle, Ross Systems, SAP
Spectrum Associates
Email: __________________________ (September 1994)
Are you planning to make an investment in _
your HP 3000 environment this year? |_| Accounting - Andersen Con-
_ sulting, Mitchell Humphrey
|_| New application and Co., Oracle, PeopleSoft
|_| New System _
|_| System Upgrade |_| Imaging and Workflow -
|_| Peripheral FileNet, SHL Systemhouse
(September 1994)
What is the timeframe for this planned _
purchase? |_| Electronic Data Interchange
_ (EDI), EDI Solutions,
|_| 0-6 Months Perwill EDI, Sterling Soft-
|_| 6-12 Months ware, Trinary Systems
|_| >12 Months (November 1994)
Is funding for this purchase
_
|_| Requested
|_| Approved
|_| Not funded
What is your role in the purchasing
process?
_
|_| Sole decision maker
|_| Part of a group
|_| Consultant
|_| Not involved
Audio Conference Seminar Series Video Teleconferences
=============================== =====================
RELATIONAL TECHNOLOGY ON THE HP3000 STRATEGIC DIRECTIONS
HP 3000. MAXIMIZE YOUR PRODUCTIVITY LOOKING FORWARD TO 1995
WITH IMAGE/SQL. In today's rapidly evolving world
With the release of IMAGE/SQL, more of information systems, making
HP 3000 customers are looking at how the right decision for the future
they can take advantage of relational requires having the right infor-
database technology. This program mation. What new products can you
outlines the merits and capabilities expect? What new functionality
of relational technology, and details will be available? And most im-
a case study of a successful portant, how will all this help you
implementation. adress your organization's current
business and IS challenges? The
HOW TO INTEGRATE PCs WITH YOUR HP3000 video answers these and other
IN 90 MINUTES questions. (November 1994)
Increasingly, PCs need to be part of
an overall, integrated information HP 3000 TECHNOLOGY CLOSE-UP (tcu)
systems architecture. This program DESKTOP INTEGRATION AND DECISION
examines what is required to SUPPORT
successfully integrate PCs with your Are you looking for instructions or
HP 3000. guidelines to follow in your efforts
to integrate PCs with your HP 3000
HOW TO DEVELOP PORTABLE APPLICATIONS and implement decision support?
IN 90 MINUTES This 4-hour video seminar shows you
As computing environments become in- how to put information to work
creasingly complex and multi-vendor, across the enterprise, share computer
and as pressure to reduce expenses resources and take advantage of the
builds, leveraging application power of the desktop by implementing
development efforts across multiple a solid foundation of desktop
platforms is an important strategic integration and decision support
consideration. This program focuses that works for you. (February 1994)
on evaluating each application
portability strategy's strengths and HP 3000 TECHNOLOGY CLOSE-UP (TCU)
weaknesses. MPE/iX RELEASE 5.0
(July 1993) HP has bundled a lot of exciting
new technology into the latest
HOW TO MIGRATE FROM MPE/V TO MPE/iX release of MPE/iX. With 5.0,
IN 90 MINUTES moving to client/server is easier
While many HP3000 customers continue than ever, performance and
to enjoy the reliability and reliability are greatly enhanced,
stability of the MPE/V environment, and by virtue of its POSIX env-
today's information systems challenges ironment more applications are now
increasingly demand the latest available than ever before. This
operating system functionality. 4-hour program hosted by George
Find out what you can do to make Stachnik is a technically detailed
your migration successful review of the new capabilities and
(January 1994) implementation considerations of
MPE/iX 5.0, and an opportunity to
hear current users describe their
experiences with 5.0 (7/94)
More Conferences:
AUDIO CONFERENCE SEMINAR SERIES VIDEO TELECONFERENCES
=============================== ==================================
HOW TO CONSOLIDATE YOUR HP 3000s IN
90 MINUTES
HP 3000 customers, both large and
small, are evaluating consolidation
of their HP 3000 systems as a strategy HP 3000 TECHNOLOGY CLOSE-UP (TCU)
for reducing Information Technology IMAGE/SQL AND CLIENT/SERVER TOOLS.
expenses while improving performance This program is a continuation of
and ease of operations. This program the February TCU on Desktop
focuses on how to plan for a Integration. This broadcast looks
successful consolidation. at ways to use PC-based software
(April 1994) packages together with IMAGE/SQL
and ALLBASE/SQL databases to build
HOW TO MAXIMIZE YOUR SYSTEM true client/server solutions with
AVAILABILITY IN 90 MINUTES your HP 3000. (January 1995)
High availability or "maximum computer
uptime" has become a critical criterion
of successful computer system solutions.
This program explores the process for
determining the optimal investment and
a solid cost/benefit analysis for high
availability solutions (May 1994)
HOW TO INTEGRATE MPE/iX AND UNIX
ENVIRONMENTS IN 90 MINUTES
This program examines business problems
solved by integrating MPE/iX and UNIX,
step-by-step implementation strategies,
and customer case studies - 3M Corporation
and Longs Drug Stores (August 1994)
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