R. Corn talked about the Jet direct EX not being supported / working with a
C30D printer.  I have a couple ? comments.
 
1: just to be quizical, not nit pick, he said that because the
C30 uses a CENTRONICS INTERFACE, the JD EX knows it is not
a LJ.  HOW???  all LJs connected to the JD EX use Centronics, don't
they??  Perhaps it really does a status check??
If it does a status check, then the C30 could be made to respond
differently and trick the narrow minded people  (I mean device).
 
2:  The printer and connection get its support thru a group in
Cupertino CA.  I suspect they can fix the problem.  A simple
analogy might help- I would not call the divsion that makes
the engine in my truck when it is broken, I would call the company
that sold me the truck.  I appreciate that RC found an internal problem
inside of HP, but what happens when the proper support group is
called??  (I am hoping we might get a resolution thru them.
 
3: What happens on HP UX??????
 
4: I ran a C30 on a JD EX for several months,  I do not
recall having things get hosed like this.  I know my printer
when off line in the middle and was left alone.  I think it
picked up where it left off...
 
Any one else????
 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Marty Indreboe                     Proactive Systems, Inc.
Customer Support Manager           4 main Street
Proactive Systems                  Los Altos, CA  94022
[log in to unmask]          Tel: 415 949-9105; fax: 415 949-9111