When we had fantasia (lovely product, lovely support staff), we used to send all our macros, fonts and form overlays ahead of every document printing.
Pretty sure it was just a tick box in the fantasia configuration screens.
Slightly higher network traffic, but you would have to be a geek to spot it !
-----Original Message-----
From: HP-3000 Systems Discussion [mailto:[log in to unmask]] On Behalf Of Johnson, Tracy
Sent: 27 March 2015 14:19
To: [log in to unmask]
Subject: Re: [HP3000-L] Problem with disappearing form overlays
All the time.
We turn that setting off.
If it can't be changed, we don't buy that model or brand.
We use Canons, Samsungs, Ricohs, and HPs can still be bought. Xeroxes are OK too but we switched contracts.
Tracy Johnson
00 1 757 766 4318 tel
00 1 757 755-6470 mobile
> -----Original Message-----
> From: HP-3000 Systems Discussion [mailto:[log in to unmask]] On
> Behalf Of James B. Byrne
> Sent: Friday, March 27, 2015 10:05 AM
> To: [log in to unmask]
> Subject: [HP3000-L] Problem with disappearing form overlays
>
> We use Fantasia to manage our printer forms. Our existing Lexmark
> T632s are getting a little long in the tooth so we are seeking a replacement.
> We tried the Kyocera FS4200DN which works well enough, save for one
> nasty feature. Our form overlays and special fonts just 'disappear'
> from the printer on a regular basis.
>
> After working with the vendor and trying different settings I stumbled
> across a technical reference footnote that describes what I feel is
> likely the culprit. Reportedly, if this printer does not get any
> print jobs in a sixty minute period then it literally powers itself off.
> Since the printer responds to printing however long there is between
> jobs I can only infer that the device has some sort of low-level
> controller software that keeps the network interface powered up and
> simply turns on the rest of the printer when talked to.
>
> I suspect that the side-effect of the power down is to flush the
> printer memory thus clearing the resident forms and fonts. I cannot
> get this confirmed from the vendor but that explanation is congruent
> with the symptoms.
>
> Has anyone encountered this situation before on any printer connected
> to their HP? Has anyone a recommendation for a late-model pcl4/5
> compatable laser printer that works well with the HP3000?
>
>
> --
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> Harte & Lyne Limited http://www.harte-lyne.ca
> 9 Brockley Drive vox: +1 905 561 1241
> Hamilton, Ontario fax: +1 905 561 0757
> Canada L8E 3C3
>
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