Hello Dave -
   We too will be moving to non-HP 3rd party support and share your 
sentiment re the value of this list and also see added value in dedicated 
paid support.  Do you have a 'short-list' of candidates you're 
considering and willing to share?  Thank you.

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Date:    Thu, 16 Sep 2010 14:55
From:    "Dave Powell, MMfab" <[log in to unmask]>
Subject: 3rd-party support

We are finally moving from HP support to a 3rd party for our HP3000. 
Pretty sure we will go with the outfit that has offices about 10 min away, 
but two questions remain.

1:  Anybody have any strong feelings on whether it is worthwhile getting 
software support too or can I safely save some $ by going with hardware 
support only?  We hardly ever have software questions, and when we do, 
this list is my 1st resource anyway.

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