I've actually got the same problem. I believe if you watch the console
when the report initially finishes you'll see an error complaining about
an unknown message from the printer, so it thinks the printer lost power
and tries to reprint the last 50 or so pages. And actually, I've noticed that
if the printer runs out of paper near the end (~80 pages to go ) the problem
does not happen. It only happens on large printouts for me here. I also
noticed that it only started happening on the 9050 after we had updated
the firmware on the printer to the latest and greatest. I think 
there is a spooler patch from HP that helps this, but I have not loaded 
it yet to check. It is only a once a week thing for us here and it hasn't 
bothered me enough to really want to fix it yet. BTW, I'm on 7.0 
969-200 and the printers are HP's 8100 and 9050.

Gordon Montgomery
Living Scriptures, Inc.
(801) 627-2000
[log in to unmask]

----- Original Message ----- 
From: "Brent Moore" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, January 14, 2009 7:10 AM
Subject: [HP3000-L] Printing problem on HP3000 (yes I still have one)


I have a 3000 a500 box running c:75:02 with mulitiple 8100 and 4300 series 
printers. With two of the 8100 printer we have just started to have a problem. 
Each morning we print a big report 2000 pages and 700 to 800 cheques, in the 
past couple of weeks if the printer runs out of paper and someone does not 
notice it right away then when they load the paper the printer re-prints some 
forms. The catch is this re-print happens after the print job completes (that's 
what they tell me)

I think it may be something to do with the IDLE TIMEOUT in the protocol of 
the network card. The printers that are a problem are set to 90 and 130 
seconds while the 4300 series that is not having this problem is set 270 
seconds.

I will up the idle timeout but the question I have is should the network cards 
be running Full or Half duplex and auto negotation on or off.

Also could the 3000 be thinking this was a jam and re-printing, should I have 
jam_recovery in the NPCONFIG as false, meaning currently it is true.

Thanks for your help

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