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Date: | Thu, 12 Apr 2007 09:11:27 -0700 |
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Even if you found a script it would be out dated. HP probably changed
the selection menus and really buried the HP3000 support.
El-Bee
-----Original Message-----
From: HP-3000 Systems Discussion [mailto:[log in to unmask]] On
Behalf Of Gary Sielaff
Sent: Thursday, April 12, 2007 8:31 AM
To: [log in to unmask]
Subject: scripts
I am trying to train a new operator and I was wondering if anyone had
like a "script" that they use for calling into the response center?
This probably sounds weird but I am hesitant to go through a test call
to them. Its been so long since I had to call that I don't even have
the 800 number and I am not sure if there is a different number to call
for hardware vs. software.
I believe I can find our handle from our maintenance agreement.
Anyway, if someone can help it would be very much appreciated. If not,
that's just the way the cookie crumbles.
Tks
Gary Sielaff
I.T. Manager and Dinosaur
City of Moses Lake
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