I've been at organizations and private companies with more money and fewer
people who had many more telecomm problems. You guys do a great job, thanks
-at
Adam Trowbridge
Online Technology Coordinator
UTC Online (Blackboard) Administrator
[log in to unmask]
(432) 425-4466
-----Original Message-----
From: UTC Staff E-Mail List [mailto:[log in to unmask]] On Behalf Of
Luis Leon
Sent: Monday, August 07, 2006 2:18 PM
To: [log in to unmask]
Subject: Re: [UTCSTAFF] Life in a Banana Republic...Mr. Russelll now has his
bananas.
Life in a banana republic...
The bananas (or at least the non-functioning banana) have been delivered and
the campus may now communicate, via telephone, with Mr. Russell of the
History department at 4579.
The directory banana, however, is not a banana at all, but rather is a tool
to be updated by each department (in the case of the printed directory) or
employee (in the case of People.utc.edu website *)...not TELECOMM.
The Telecomm staff has always managed to pull off incredible feats for this
campus like getting departments moved without notice or at the last minute
before a crisis ensues. Our normal turnaround time for repairs is 1
business day (2 weeks for work orders).
If you are having trouble getting your phone repaired, please contact me or
my Director, Monty Wilson...preferably before slamming us in the open campus
forum.
* http://people.utc.edu/ then login, then edit information.
Thank you,
Luis F. León
Director of ITD: Network Infrastructure
Univ. of TN @ Chattanooga
423-425-5099
For troubles, email: [log in to unmask] ,call 4784 OR DIAL '0'
Info: http://itd.utc.edu/phone/fac_saindex.shtml
Workorder form: http://itd.utc.edu/forms/workorder.doc
-----Original Message-----
From: UTC Staff E-Mail List [mailto:[log in to unmask]] On Behalf Of
James Russell
Sent: Monday, August 07, 2006 9:47 AM
To: [log in to unmask]
Subject: [UTCSTAFF] Life in a Banana Republic
Over the years I have often thought that I was working in a Banana
Republic. Without the bananas. This is the fifth day in a row that my
office phone has not worked. Its red light for the answering machine
is on, but there is no dial tone. This happened earlier last week but
the phone spontaneously repaired itself. No such luck this time.
I understand that the telephone repair staff must have a lot to do.
These phones have lots of bells and whistles to go awry. Still,
unlike most of the faculty at this time of the year, as a department
head I have to be here every day. I do have a cell phone,
fortunately. But that number is not listed in the UTC phone
directory. Come to think of it, never mind. That directory was out of
date last year. My office number was in it but not a lot of new numbers.
Maybe
we should save money by going back to the old phones and use the savings
to print a new directory.
My apologies to the faculty for sending the same basic message again. I had
the
wrong address before. I wanted staff to see it too. We all work in
the same place,
though as George Orwell put it, some animals are more equal than others.
Mike Russell
--
James M. (Mike) Russell
Professor & Head
Department of History
Dept. Mail Code #2052
University of Tennessee, Chattanooga
Chattanooga, TN 37403
Phone: 425-4579
Home: 517-0645
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