Can you ping the device from the 3000? If not, fix before wasting more time.
If so, can you also reach it via a web browser to its IP address, to verify
its condition/status?
Don't forget that unless the printer talks PCL, you cannot use it as a 3000
network printer, unless the new patch (MPEMUX1) is installed and works as we
all hope.

Read the spooler manual on snmp , you may need to lengthen the timeout specs
for network and snmp status checking, if you network is slow.

Hth

jp
-----Original Message-----
From: HP-3000 Systems Discussion [mailto:[log in to unmask]] On Behalf
Of William D. Mena
Sent: Friday, 29 July 2005 6:00 AM
To: [log in to unmask]
Subject: [HP3000-L] Spooler Error

Can anyone tell me how we can fix the following error:

"Output Spooler LDEV 404  SNMP error SNMPERR_GENERR reported while
retrieving printer status Nativemode spooler message 9656"

I have checked my NPCONFIG file and it has the correct IP address of the
printer but I cannot print from the 3000.

Thanks for all the help.

- Will

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