And probably another 20% with the question: "Is there paper in the printer?"   :-)

> -----Original Message-----
> From: HP-3000 Systems Discussion [SMTP:[log in to unmask]] On Behalf Of Duane Percox
> Sent: Wednesday, August 18, 2004 11:44 AM
> To:   [log in to unmask]
> Subject:           Re: [HP3000-L] Note to Self...
> 
> Tracy Johnson, having an epiphany, wrote:
> 
> >Drives mount so much easier when they are turned on.
> 
> Reminds me of a casual conversation I had with my dad
> back when he was a CE for IBM. He said their field
> office eliminated over 50% of field calls by asking
> one simple question: "is it plugged in?"
> 
> duane
> 
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> 
> 
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