HP3000-L Archives

July 2004, Week 4

HP3000-L@RAVEN.UTC.EDU

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Subject:
From:
Cathlene Mc Rae <[log in to unmask]>
Reply To:
Cathlene Mc Rae <[log in to unmask]>
Date:
Wed, 28 Jul 2004 12:08:56 -0400
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There are two know problems with online turbo store:
 [8606-307058/STARS-ACTIVE/English]  - FILE NOT FOUND WHEN FINAL TRAILER
WAS ENCOUNTERED.

This is a RESTORE error when attempting to restore certain files from
an ONLINE=END backup.  The files that RESTORE cannot restore all have
after-image (AI) data, but RESTORE fails to find the AI data on the
media.  This is caused by the wrong tape mark numbers being written
into the store tape media directory.  As a result RESTORE skips to the
wrong place on the media and then fails to find the data.  This problem
has been seen and duplicated when the default option of ;FULLDB is used
AND STORE fails to backup some databases because of database errors
(e.g. file not found for some database files).

 [8606-305679/STARS-ACTIVE/English]  - unable to restore files that were
built during the
              start of an ONLINE=START backup

The symptoms of this problem are varied.  The issue is with files
that are built in between an ONLINE=START STORE beginning and the
sync point, which is shortly thereafter.  Depending upon whether the
STORE was performed to serial or parallel media and whether the RESTORE
is done from serial or parallel media, the errors seen from RESTORE
vary.  In almost all cases RESTORE will start asking the operator to
mount media that does not exist.  For example, if the STORE was done
to parallel media, RESTORE may ask for:

 15:44/#S2/27/DISMOUNT MEDIA 1 OF SET 1 FOR RESTORE ON LDEV 7
 15:44/#S2/27/MOUNT MEDIA 1 FOR RESTORE ON LDEV 7

There are patches for these problems:
          C.65.00   (A)
          C.70.00   (B)
          C.75.00   (C)

John, have you opened case with the response center on this problem?

Cathlene Mc Rae
SR Response Center Engineer.

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