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Date: | Wed, 21 Jan 2004 09:02:37 -0800 |
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All - thanks for the several suggestions that have come in both
privately and to the list. In response to a couple of questions
we WON'T be 'homesteading'. Instead we're looking at perhaps a
year to year-and-half and the box will (sadly) be gone. Good point
that I hadn't considered re possible failure of MB and it's HPSUSAN
number. Has anyone actually had HP successfully reinstall the board
AND restore the number?
>We've considered dropping annual support on several of our HP3000
>3rd-party software packages (as the hardware system 'slides out the
>door')
>in favor of paying single-incident support charges as they occur. At
>least one company we've contacted (nameless for now) has indicated that
>their single incident charge is equivalent to their annual contract which
>seems rather excessive to me. Question to the list .... are there others
>out there willing to support (defined as: answer telephone questions re
>software when it 'breaks') 3rd-party (non-HP but currently
>installed/running on HP3000 MPE)? How is that support priced? Other
>ideas?
>Thanks.
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Deane Bell Computer Services Coordinator, Affiliate Instructor
The University of Washington Vmail : (206) 598-6009
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