Work continues with our team in close coordination with the
Netmail vendor to find and correct the problem with interruption
of email services and related email problems. In support of this
investigation, email services will be interrupted very briefly
(approximately 5 minutes) at 7:30am and 6:00pm on work days until
the problem is resolved.

Email services will also be down and unavailable Midnight Tuesday night
(i.e. early Wednesday morning) for an hour and also tomorrow night
(early morning Thursday) from Midnight to 3am, to allow work on
resolving this issue and preventing future problems.

Please also be aware that we have around 200 email messages that have
not been delivered that were received during last week. These messages
are not lost, but are being held to prevent problems. We are working
with the vendor to find a way to deliver these messages as soon as
possible without causing further problems.

We have been assured that resolving the email problems at UTC is a top
priority of the Netmail vendor.

Richard
--
Richard L Gambrell, Director of Computing Systems and Networks
Information Technology Division, University of Tennessee at Chattanooga
103 Hunter-Dept 4454, 615 McCallie Ave, Chattanooga, TN 37403-2598
Fax: 423-425-4150                Support Help-Desk: 423-425-4000
Direct phone: 423-425-5316       IT Business Office: 423-425-1755
Urgent/cell: 423-432-5122        Main UTC phone: 423-425-4111
Email: [log in to unmask]