HP3000-L Archives

November 2002, Week 1

HP3000-L@RAVEN.UTC.EDU

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Subject:
From:
John Clogg <[log in to unmask]>
Reply To:
John Clogg <[log in to unmask]>
Date:
Wed, 6 Nov 2002 10:36:14 -0800
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>my understanding of HP's
>official policy is that if the system does not come back up OK, the repair
>is not covered under your support contract since you moved it.

In which case, you roll it back to its original location before you call HP
;-)

Seriously, rolling machines around in the room is no big deal, and people do
it all the time.  I would definitely involve HP if moving the machine to a
different site, but not for the move you describe.

-----Original Message-----
From: John Burke [mailto:[log in to unmask]]
Sent: Wednesday, November 06, 2002 10:28 AM
To: [log in to unmask]
Subject: Re: Moving a 3000 across the room


> From: Jim Murphy [mailto:[log in to unmask]]
>
> What should be done to move a HP959 15 feet across the office?  Is it
> possible to just power it down(removing all connections of
> course) and roll
> it across?

Yep, been there, done that.

> Or do we need to get HP involved with it? Thanks
> in advance.
>

I'll let others add their two cents, however, my understanding of HP's
official policy is that if the system does not come back up OK, the repair
is not covered under your support contract since you moved it.

John

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