HP3000-L Archives

October 2002, Week 4

HP3000-L@RAVEN.UTC.EDU

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From:
Erik Vistica <[log in to unmask]>
Reply To:
Erik Vistica <[log in to unmask]>
Date:
Thu, 24 Oct 2002 16:31:58 -0500
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 Do you have a file called VENVCNTL.PUB.SYS? If so, what is in it? If
not, could you check a backup tape from prior to your upgrade and see if
you used to have one and what was in it?

Cynthia Fowler wrote:
> My users have a nagging problem since we upgraded to MPE/iX 7.0 exp 1
> (last Sunday night). Many of our programs run in block mode. There is a
> consistent occurrence/reoccurrence of a pause during the painting of each
> screen. That is, the program begins to paint the screen and stops about
> half way, stops for 5-10 seconds, then completes the painting of the
> screen. On MPE/iX 6.0 pp2 (our prior OS) we did not have this problem.
> I called the HP-RC and they tell me there are no known problems with
> screen handling on MPE/iX 7.0 exp 1.
>
> We are also a Speedware shop. We moved from Speedware v.7.04.02 to
> v.7.06.02 prior to our OS upgrade. We did not have any problems with it
> on MPE/iX 6.0 pp2, but on MPE/iX 7.0 exp1 there seems to be a problem
> that was not there on the old OS.
>
> Has anyone had a problem like this on MPE/iX 7.0 exp 1? Neither Speedware
> and HP claim responsibility, but point fingers at the other. The delay is totally
> unacceptable to our customer service reps, who depend on these screens to
> assist our customers. With our busy season in the early stages this year (we
> ship road salt during the winter to municipalities, etc., for deicing and snow
> removal), even a 5-10 minute delay in screens becomes bothersome.
>
> Any help you can give me is greatly appreciated!
>
> Cindee
>
> Cynthia Bridges-Fowler
> North American Salt Company
> a division of Compass Minerals Group
> [log in to unmask]
> http://www.compassminerals.com/
>
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