The telecomm department has been trying to re-route calls to a new Directory
Assistance Service for Information calls.  The accidental billing for the
"Toll-Free" calls was an unfortunate by-product of the changes.  The billing
for these calls has since been stopped.  If your department will contact
Cynthia she can either 1.create a TV OR  2. (preferred)  we can credit your
next bill.

I apologize for the incorrect billing, the Telecomm Div tries its best to
serve the campus in a positive responsive manner...we consider the
University a team and are always striving for better customer service.

Luis Leon
Director of telecommunications
4738

-----Original Message-----
From: Frances Fuller [mailto:[log in to unmask]]
Sent: Thursday, September 12, 2002 2:00 PM
To: [log in to unmask]
Subject: Re: [UTCSTAFF] Toll-free calls

Speaking of toll free calls, I just placed a call to Telecommunications
asking why we were charged for an 877 number on our august report.

whaddaya know...


At 01:09 PM 9/12/2002 -0400, Fritz Efaw wrote:
> >From the world of little-known phone company rip-offs:
>
>Most people know that area code 800 calls are toll-free.
>But did you know that so are area codes 822, 833, 844, 855, 866, 877, and
888?
>Scrutinise your phone bills!
>
>This is a public service announcement from a chair of excellence.
>
>
>Sacco-Vanzetti Chair
>of Excellent Edu-Babble

Frances Fuller
Principal Secretary
Center for Community Career Education
University of Tennessee at Chattanooga
615 McCallie Ave., Dept. 3053
Chattanooga, TN  37403-2598

Ph: 423-425-4475
Fax: 423-425-5282