We have been reviewing our DR plans as well. One of my tasks was to review
the procedures with all of the third party vendors on the HPe3000. I found
a wide variation of what we must do and what we may expect. The products
range from at one end of the spectrum where the products immediately become
demos for some period of days (a week at least) to a disaster procedure on
the system to calling the vendor's support for a temporary code. And
because of our support contracts, we can get this information only during
the hours of our support, i.e. weekdays 8 am to 8 pm. One vendor will
actually charge a fee for providing a temporary license code in the event
of a disaster (shocking!).
--
Leonard S. Berkowitz
Perot Health Care Systems
(Harvard Pilgrim Health Care account)
voice: 617-509-1212
fax: 617-509-1955
pager: 781-226-2431

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