Mrs. Heyward, the city spokeswoman referred to in the articles (and wife of the City Administrator who was presumably responsible for the decision), was correct when she said that the jokes being publicly repeated about them weren't "funny."
I have long believed that business leaders almost always recognize the importance of of IT in their organizations, and likewise almost always fail to understand how to manage it. The Heywards would have been best served by admitting they made the mistake of "lack of understanding" and
enthusiastically taking the responsibility for finding an expert to fix it, ASAP.
It's like a hospital orderly continuing to insist that he can perform surgery long after the patient has bled to death.
The longer they maintain such childish pride the angrier the public is likely to become.
-----Original Message-----
From: Shahan, Ray [mailto:[log in to unmask]]
Sent: Monday, April 29, 2002 10:38 AM
To: [log in to unmask]
Subject: Re: [HP3000-L] Maintenance Horror Story Seen On Slashdot
(AS/400)
Yes, they'll eventually replace the PC's with PDA's!!
> -----Original Message-----
> From: Johnson, Tracy [SMTP:[log in to unmask]]
> Sent: Monday, April 29, 2002 12:26 PM
> To: [log in to unmask]
> Subject: Maintenance Horror Story Seen On Slashdot (AS/400)
>
> Reproduced here for your entertainment:
>
> from the 9-track-really-isn't-the-answer dept.
> Cron-os writes "The city of Wilkes Barre, Pa is furiously trying to enter
> some 25,000 tax records into their new PC network. Their aging AS/400
> crashed sometime around April 15, and the city did not renew a maintenance
>
> contract with IBM because it cost more than the PC network. You can read
> the associated articles here*, here**, and here***. I'm so glad I live
> across the river in a SANE city." I wonder if these bozos run their
> schools and roads departments with the same level of professionalism.
>
> * http://www.timesleader.com/mld/timesleader/news/3146951.htm
>
> ** http://www.timesleader.com/mld/timesleader/news/3146952.htm
>
> *** http://www.timesleader.com/mld/timesleader/news/3124134.htm
>
> (Note this occurred in BNEPA not BSEPA.
>
> BT
> NNNN
> Tracy Johnson
> MSI Schaevitz Sensors
>
> * To join/leave the list, search archives, change list settings, *
> * etc., please visit http://raven.utc.edu/archives/hp3000-l.html *
* To join/leave the list, search archives, change list settings, *
* etc., please visit http://raven.utc.edu/archives/hp3000-l.html *
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