HP3000-L Archives

October 2001, Week 2

HP3000-L@RAVEN.UTC.EDU

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From:
Goetz Neumann <[log in to unmask]>
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Date:
Tue, 9 Oct 2001 14:53:06 +0200
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I posted this through our newsserver over 24 hours ago, but
it has not reached the archives @raven nor groups.google.com.

Sorry, when HP's newsserver will eventually catchup and you
may get a duplicate message.

Goetz.

----------------------------------------------------------------------


 Important notice for HP TurboStore customers


 Dear HP TurboStore customer,


 HP has recently learned about a problem in our
 TurboStore product, which can affect your ability
 to successfully recover certain files from a backup.

 This problem has been fixed with a new patch MPELXR9,
 which is available in the following versions:

 MPELXR9-A for MPE/iX 6.5
 MPELXR9-B for MPE/iX 7.0

 Systems on MPE/iX 6.0 are not affected by this problem.

 This patch has been intensively and successfully tested
 inhouse and at several beta sites, and is now available
 as general release patch from your Response Center and
 the ITRC.

 Technical details about the circumstances of this problem
 are appended to this message. To avoid this problem, HP
 recommends you to install this patch at your earliest
 convenient time.

 If you have any archive or off-site critical backups which
 were created using online=start you should consider
 re-creating them once the patch is installed.

 Please contact your HP Response Center, if you have
 any additional questions.


 *********************************************************************
 TurboStore ONLINE=START silently fails to backup files on 6.5 and 7.0

 TurboStore silently fails to backup data for certain files
 under the following combined circumstances:

 - STORE with ;ONLINE=START option only
 - Files which are not attached to Transaction Manager
   (TurboImage databases,  KSAMXL, KSAM64 and user XM attached
    files not affected; Allbase/SQL DBE's are not attached
    to transaction manager and may therefore be affected)
 - Files that are NOT large files (Files whose maximum possible
   size is less than 4Gb)
 - Files must be open during the sync point
 - Files must be closed (by all processes) between the
   end of sync point and the point where they are written
   onto the media

 If these conditions match, then TurboStore will only write the
 file label onto the backup media, but no data contents are stored.

 No error message is generated in the STORE listing.
 *********************************************************************

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