<< Jeff Molokai of Creative Computers writes on the Ecometry digest
sponsored by Interex and the HP3000-L digest. >>

To all FAX/3000 gurus,

I have a standard printed form that I am attempting to fax. It is derived
from a working copy that we currently fax so every character is in the same
position as the working copy. Still I get this error below and can't seem to
figure out the problem. It is an exact copy down to the xxxxxxxx.profile.str
file.
Anyone seen this error and have a hint for me?

15:27/#J8000/693/********************************************************
15:27/#J8000/693/* FAX/3000 Fax System Progress Log 10/11/2001  3:27 PM
*
15:27/#J8000/693/*
*
15:27/#J8000/693/* Filename: ZRIZ.FAXERROR.STR (REC#=36)
*
15:27/#J8000/693/* UserAcct: USERNAME.SGAII
*
15:27/#J8000/693/*  User ID:
*
15:27/#J8000/693/*  Phone #:
*
15:27/#J8000/693/*     From:
*
15:27/#J8000/693/*       To:
*
15:27/#J8000/693/*  Subject:
*
15:27/#J8000/693/*   Status: Irrecoverable format error
*
15:27/#J8000/693/* Faxerror: Unable to locate phone reference in docu
*
15:27/#J8000/693/*              : ment. (FXERR 328)
*
15:27/#J8000/693/*   #pages: 0/0      #chars: 0            ID: ZRIZ0000
      *
15:27/#J8000/693/********************************************************


Dear Jeff,

You may have a problem with your FAX/3000 profile.  The error occurs because
FAX/3000 is unable to find a valid destination from either the [PHONE=,
[LIST=, [EMAIL=, and [DESTINATION= commands.

STR Software has created a "white paper" for integration with Ecometry that
may be found on our web site.  I will attach the short and long version of
these papers to you in a separate message.

I suggest that you also review Section 4, "PROFILE COMMANDS", of the
FAX/3000 Reference Manual and "Using a profile" in the FAX/3000
Demonstration Guide.  Furthermore, the FAXPRO.FAX3000.STR utility program
will create a profile from your input file with a series of prompts.  All of
our manuals are now in PDF format for easier distribution and printing.

Unfortunately, your company, Creative Computers, canceled support for
FAX/3000 effective September 30,  2000.  Knowing that you still use the
product heavily, perhaps you might consider renewing support.  We have
numerous new features of the 4.7+ release and will release the 4.8 version
later this year.

I have asked your account executive, Mike Piland, contact you to discuss the
option of renewing support for FAX/3000.

Sincerely,

Ben

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Ben Bruno * STR SOFTWARE * President

11505 Allecingie Parkway * Richmond, Virginia  23235
P: 804.897.1600 x100 * F: 804.897.1638
E: [log in to unmask]

Come visit us on the World Wide Web: http://www.strsoftware.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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