HP3000-L Archives

August 2001, Week 2

HP3000-L@RAVEN.UTC.EDU

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Subject:
From:
Ted Johnson <[log in to unmask]>
Reply To:
Ted Johnson <[log in to unmask]>
Date:
Sat, 11 Aug 2001 20:36:35 -0400
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I've been trying to report a problem with our Pavilion PC.  I go through
all the screens and enter all the information (serial #..etc).  When I
get to the final screen and click on "SEND", I get the following
message.


The link that you followed is incorrect or out of date or your
session has ended. Please choose from the options below to
continue.

I would like support for a product I own
I have a question about a product I wish to purchase
I have feedback about this website

So after doing the problem request twice I clicked on the feedback link,
entered all the tons of information they wanted and guess what...I got
the same link back.

Due to a bad experience with HP support some years ago I really don't
want to call them on the phone.  Does anyone have any information on how
I can get this information to HP.

TIA,

Ted Johnson

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