Chris Bartram wrote
> You'll save yourself some hassle and potential problems if you also call
the
> HPRC and order a tape with all the current reactive patches on it also.
You
> can download them off the Internet too, but there's a BUNCH and it can
save
> you several hours by getting a tape.
That seemed like a good suggestion, so I did exactly that. My phone call
was promptly answered (after 3 iterations of the 'your call may be recorded'
litany) by someone named Sebastian. I told him I was getting ready to go to
6.5 and could I please get a tape with all the reactive patches. He laughed
and said 'there are hundreds of them', directed me to a nice online list,
and said I should go through that list and choose the patches I want. He
said definitely get MPELXH8 and MPELXH3, but couldn't give me any details re
their function. I looked at the first couple items on the list and had to
ask about unfamiliar acronyms, such as "What's DSO?", and his rather flip
response was "If you don't know, you're not running it." Well, thank you
very much, Sebastian! End of call.
Is that the kind of response I should get from HP Software Support? Does
the fact that I don't know a particular acronym associated with a patch
indicate that it doesn't affect my system?
K Tracy Pierce
"Systems Programmer" (but gee, if I knew MPE inside-out, wouldn't I be
writing my own patches?)
Golden Gate Bridge, Hwy & Trnsp Dist
P.O.Box 9000, Presidio Station
San Francisco CA 94129-0601
415-923-2266
> -----Original Message-----
> From: Bartram, Chris [mailto:[log in to unmask]]
> Sent: Friday, June 08, 2001 11:24 AM
> To: [log in to unmask]
> Subject: Re: Making sure I have all the tapes...
>
>
> You'll save yourself some hassle and potential problems if you also call
the
> HPRC and order a tape with all the current reactive patches on it also.
You
> can download them off the Internet too, but there's a BUNCH and it can
save
> you several hours by getting a tape.
>
> -Chris Bartram
>
>
> -----Original Message-----
> From: Ritenour, Steven [mailto:[log in to unmask]]
> Sent: Friday, June 08, 2001 2:07 PM
> To: [log in to unmask]
> Subject: [HP3000-L] Making sure I have all the
> tapes...
>
> Well it looks like I have to upgrade to 6.5.
> And I want to
> make sure I have all
> the tape I need to upgrade. I have:
>
> 6.5 SLT
> 6.5 FOS
> 6.5 SubSys
> 6.5 Exp.2 Powerpatch
>
> Is this everything? For some reason I was
> expecting a 6.5
> Exp. 2 SubSys too!
>
> TIA
>
> Steve Ritenour
> Harris Corp.
> (321) 674-4938 Voice
> (321) 724-3392 Fax
>
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>
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