X-no-Archive:yes
Short of quickly switching ISPs? Usually, RBOCs and long distance carriers
offer some services. If it's YOUR email server that's blacklisted, then you
can fix the problem and the blacklisters are generally very quick to retest
and 'delist' your server. If it's your ISP, then you pretty much have only
your service level agreement and threats of action, if they guarantee any
levels of service. Now, if your local office is just one office of a larger
organization, or your ISP is actually owned by anyone else, you can start
escalating. How you handle this can come back to haunt you, if the day comes
that you ever need help or a favor from the ISP.
Greg Stigers
CGI Information Systems and Management Consultants, Inc.
http://www.cgiusa.com
-----Original Message-----
From: Jim Phillips [mailto:[log in to unmask]]
Sent: Tuesday, May 08, 2001 12:33 PM
To: [log in to unmask]
Subject: OT: Mail Rejections
Recently (like since May 2, 2001) we have found that mail from us
(thermolink.com, which is handled by our ISP [mail.]onecom.com) is being
rejected with errors like this:
Delivery failed
550 5.7.1 <[log in to unmask]>... Mail from 207.136.177.243 refused
by RBL, RSS, or DUL, please see www.mail-abuse.org, sender is
Delivery failed
550 5.7.1 This system is configured to reject mail from
c5210-4-97.wrn-oh.onecom.com (Host blacklisted - see
http://maps.vix.com/rbl/)
Unable to deliver to destination domain
SMTP greeting from host read:
550-AOL no longer accepts connections from dynamically assigned
550-IP addresses to our relay servers. Please contact your ISP
550 to have your mail redirected through your ISP's SMTP servers.
It looks as though one of the hosts has been blacklisted by some of the spam
prevention systems. I've been working with our ISP (all right, I called
them once and forwarded every rejection to them and they haven't been a
whole lot of help), but can someone help me figure out what's going on here?
And how to get our mail back into the good graces of the spam preventers.
Or am I stuck in maze of twisty little passages (all the same), at the mercy
of my ISP?
Jim Phillips Information Systems Manager
Email: [log in to unmask] Therm-O-Link, Inc.
Phone: 330-527-2124 P. O. Box 285
Fax: 330-527-2123 10513 Freedom Street
Web: http://www.tolwire.com Garrettsville, OH 44231
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