Thanks to everyone who responded.  It seems that HP did not
put Mirror/Ix on the subsys tape.

However, if anyone has any ideas, I am still open to them.

Thanks again,

Barry


On 22 Mar 01, at 13:36, Ed Stouder wrote:

> Barry,
>
> Have them check the subsys tape that they used the Txxxxx file or the
> prodlist file normally has the product list in it. If not the need to get
> their contract fixed with HP and get a new subsys tape.
>
> It sounds like MIRROR/IX was not on the subsys tape. The issue that you
> describe, can occur when a 5.5 MIRROR/IX is being used on a 6.0 system.
>
> The real issue is if they have a drive go bad, you can't do certain other
> MIRROR/IX commands either.
>
> Ed Stouder
> Beechglen Development Inc.
>
>
>
> ----- Original Message -----
> From: "Barry Durand" <[log in to unmask]>
> To: <[log in to unmask]>
> Sent: Thursday, March 22, 2001 1:29 PM
> Subject: [HP3000-L] Volutil mirrored disc showset headers only
>
>
> > We have a customer who when he came in this morning, no one
> > could access the system so they did a reboot.  They do have
> > MirrorDisk/iX.  After the reboot everything seems fine but
> > whenever they go into VOLUTIL and do a:
> > volutil>SHOWSET setname MIRROR
> > only the headers are returned.  No information about the disk,
> > just the headers.  Normally they see the the disk are in a normal
> > or RESYNC status. A DSTAT ALL looks fine.
> >
> > The lights are flashing on the Mirror set as if it were resyncing.
> > Our customer is concerned because they can not tell what status
> > their disk are in.
> >
> > They did just upgrade to 6.0 from 5.5 this past weekend.
> >
> > Any ideas?
> >
> > Thanks in advance,
> >
> > Barry Durand
> >
> >
> > ------------------------------------------
> > Barry Durand           [log in to unmask]
> > Allegro Consultants    408.252.2330
> > http://www.allegro.com/people/durand/index.html
> > Opinions are mine, not my employer's
> > ------------------------------------------
>
>


------------------------------------------
Barry Durand           [log in to unmask]
Allegro Consultants    408.252.2330
http://www.allegro.com/people/durand/index.html
Opinions are mine, not my employer's
------------------------------------------