HP3000-L Archives

February 2001, Week 3

HP3000-L@RAVEN.UTC.EDU

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Subject:
From:
Donna Garverick <[log in to unmask]>
Reply To:
Donna Garverick <[log in to unmask]>
Date:
Wed, 21 Feb 2001 09:49:00 -0800
Content-Type:
text/plain
Parts/Attachments:
text/plain (136 lines)
fyi.....               - d

Tier 1 email wrote:

> Dear Donna,
>
> We were having problems with the site.  The issues
> appear to be resolved.
> You should be able to connect with the site, however,
> please do not hesitate to contact us if you are still
> having any trouble.
>
> Regards,
>
> IT Resource Center Support Team
>
> "VANDENBROUCKE,PASCALE (HP-MountainView,ex1)" wrote:
>
> > Hello,
> >
> > Can you help provide specifics with the problems these customers experienced
> > on Friday, so Tim can get back to them?
> >
> > Thanks,
> >
> > Pascale Vandenbroucke
> > Customer Experience Manager
> > Web Experience - ISSO Always-on Operations
> > (650/T) 960-5228
> > -----------------------------------------------------------------------
> > What do customers think about the ITRC? What do we do about it?
> > -> you will know at: http://webexp.hp.com/customerexperience/custsat.asp
> > -> tell us at: http://webexp.hp.com/customerexperience/itrc_feedback.asp

ooooo -- this is rather like giving the keys in the inmates, isn't it? :-)


> >
> > >  -----Original Message-----
> > > From:         MORGAN,DIONNE (HP-MountainView,ex1)
> > > Sent: Tuesday, February 20, 2001 10:32 AM
> > > To:   VANDENBROUCKE,PASCALE (HP-MountainView,ex1)
> > > Cc:   MITCHELL,TIM (HP-Boise,ex1)
> > > Subject:      FW: from HP3000-L list server : ITRC down again
> > >
> > > Hi Pascale,
> > >
> > > Can  your team help Tim with this response?
> > >
> > > Thanks,
> > >
> > > Dionne
> > >
> > >  -----Original Message-----
> > > From:         MITCHELL,TIM (HP-Boise,ex1)
> > > Sent: Tuesday, February 20, 2001 10:25 AM
> > > To:   MORGAN,DIONNE (HP-MountainView,ex1)
> > > Subject:      FW: from HP3000-L list server : ITRC down again
> > >
> > > Hi Dionne,
> > >
> > > Jim Keller at Interex sent this string to me.  I'm not sure when these
> > > messages were posted, but I think it woudl be a good idea to prepare a
> > > response.  Could you help me with that or link me with someone who could?
> > >
> > > Thanks!
> > >
> > > Tim
> > >
> > > -----Original Message-----
> > > From: James P. Keller [mailto:[log in to unmask]]
> > > Sent: Friday, February 16, 2001 4:32 PM
> > > To:   [log in to unmask]
> > > Subject:      fyi: from HP3000-L list server : ITRC down again
> > >
> > >  <<ITRC down again?>>  <<Re: ITRC down again?>>
> >
> >   ------------------------------------------------------------------------
> >
> > Subject: ITRC down again?
> > Date: Fri, 16 Feb 2001 12:31:37 -0800
> > From: "Bartram, Chris" <[log in to unmask]>
> > To: [log in to unmask]
> >
> > Trying hard to hide my shock and amazement, but is it just me it doesn't
> > like or is ITRC choking again?
> >
> > I can get into the main pages, but as soon as I try to get into view open
> > software calls it just times out... over and over and over...
> >
> > It's pretty sad... that app seems to go down so much I'd suspect it's
> > running on NT!!! ;-)
> >
> >  -Chris Bartram
> >
> >   ------------------------------------------------------------------------
> >
> > Subject: Re: ITRC down again?
> > Date: Fri, 16 Feb 2001 12:59:09 -0800
> > From: Donna Garverick <[log in to unmask]>
> > To: [log in to unmask]
> >
> > "Bartram, Chris" wrote:
> >
> > > Trying hard to hide my shock and amazement, but is it just me it doesn't
> > > like or is ITRC choking again?
> >
> > you did a fine job of hiding your shock and amazement....really :-)
> >
> > > I can get into the main pages, but as soon as I try to get into view open
> > > software calls it just times out... over and over and over...
> >
> > i was there yesterday.  i noticed that 1) all sorts of new cookies are being
> > set <sigh> 2) a bunch of the java script seems to be broken.  ain't software
> > testing great?        - d
> >
> > --
> > Donna Garverick     Sr. System Programmer
> > 925-210-6631        [log in to unmask]
> >
> > "Unix _is_ user friendly.
> > It's just very selective about who its friends are.
> > And sometimes even best friends have fights."
> >
> > >>>MY opinions, not Longs Drug Stores'<<<

--
Donna Garverick     Sr. System Programmer
925-210-6631        [log in to unmask]

"Unix _is_ user friendly.
It's just very selective about who its friends are.
And sometimes even best friends have fights."

>>>MY opinions, not Longs Drug Stores'<<<

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