Okay,  since we are on this topic, I'm running 6.0 and when I run the sysinfo
program from telesup I get :

<SYS> ROCKS: sysinfo.prvxl.telesup
--------------------------------------------------------------------------
SysInfo_XL (A.04.00) cm2 10.98        MPE XL - HP3000 System Support Tool
THU, DEC  7, 2000,  3:37 PM            Copyright Hewlett Packard Co. 1989
SysInfo_XL is designed for use by Hewlett Packard Support personnel only.
       HP IS NOT LIABLE FOR DAMAGES RESULTING FROM UNAUTHORIZED USE
--------------------------------------------------------------------------

**** Data memory protection trap (TRAPS 68).

ABORT: SYSINFO.PRVXL.TELESUP
NM USER  19d.00091f44 _malloc+$33c
NM PROG  fc8.00010ccc get_classes_C5500_or_later+$3c8
Program terminated in an error state. (CIERR 976)

I have a different version in a group called util.sys and it works fine.
What's up with this?

Gary Jackson wrote:

> Oooh oooh I think I figured it out, thanks in part to a hint from Wyell.
> Someone tell me if I'm wrong.
>
> 6.5 now uses STM
> if I shutdown my network, STM stops
> if I don't restart STM (through some poorly documented trickery) it stays
> stopped
> SYSINFO uses STM to get its information
> if STM is stopped, SYSINFO gets stuck in a loop (or something like that)
>
> At least, restarting STM made SYSINFO work for me.  Is anyone able to
> confirm my scenario?
>
> Thanks all,
>
> Gary
>
> -----Original Message-----
> From: John Burke [mailto:[log in to unmask]]
> Sent: Thursday, December 07, 2000 2:11 PM
> To: 'Gary Jackson'; [log in to unmask]
> Subject: RE: [HP3000-L] speaking of SYSINFO
>
> I don't know about 6.5, but if you did that on 5.5 and the system was
> heavily loaded, you would be doing a START NORECOVERY now. I think MEM is
> the culprit. What version does SYSINFO claim?
>
> John Burke
>
> > -----Original Message-----
> > From: Gary Jackson [ mailto:[log in to unmask] <mailto:[log in to unmask]> ]
> > Sent: Thursday, December 07, 2000 2:00 PM
> > To: [log in to unmask]
> > Subject: [HP3000-L] speaking of SYSINFO
> >
> >
> > Has anyone had trouble running SYSINFO on 6.5?  I have a
> > customer with a
> > 979/100 running 6.5 PP1.  When I run SYSINFO I get the header
> > so I type in
> > an A for all information.  I get no feed back, hit break &
> > abort and find
> > that I have wracked up a bunch of CPU seconds.  Any similar
> > experiences?
> >
> > Gary Jackson
> > QSS
> >

--
Larry Barnes
Director of I.T.
Mitek Corp.
602-438-4545 x1366
Phoenix, AZ 85040

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