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December 2000, Week 1

HP3000-L@RAVEN.UTC.EDU

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From:
Mark Bixby <[log in to unmask]>
Reply To:
Mark Bixby <[log in to unmask]>
Date:
Mon, 4 Dec 2000 16:22:36 -0800
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Gavin Scott wrote:
> I believe that the Response Center will still take support calls on 5.5 and
> perform reasonable escalations for something like six months after the "end
> of support" date.  So if you can't get the tapes in time, or don't want to
> spend your holidays "watching" tapes spin (remember when you could actually
> *see* the tape?), then you can relax because the world won't come to an end
> even if you wait until early in the new year to perform the migration.

My understanding of this is that Gavin is basically correct.

> But don't procrastinate too long, because eventually the RC *will* stop
> accepting support calls for 5.5.

He's also correct here.  Don't procrastinate for too long!

- Mark B.

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