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August 2000, Week 1

HP3000-L@RAVEN.UTC.EDU

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Subject:
From:
Gary Jackson <[log in to unmask]>
Reply To:
Gary Jackson <[log in to unmask]>
Date:
Tue, 1 Aug 2000 10:53:57 -0700
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Donna-

Do you know if this is an old build of the release that has been setting
around awhile, or is this a new build that someone ordering now would get?

Gary

-----Original Message-----
From: Donna Garverick [mailto:[log in to unmask]]
Sent: Tuesday, August 01, 2000 9:54 AM
To: [log in to unmask]
Subject: how badly can an update go?


hi all!

so, how badly??  well after 15 hours(!), i finally said it's
as good as it's going to get (especially considering it was
2am) and crawled home.  it would seem that i got a (base)
6.0 subsys tape that was the victim of a bad build.  for
now, it seems that the network portion of the tape was
packaged incorrectly.  i haven't heard any screaming from
the programmers so that makes me think (hope) that the other
software was put onto the tape ok.

and why 15 hours?  oh...that's because the final step of the
1st update process failed (putting on the reactive
(post-pp2) patches) and i got to backdate(!) and start all
over.  so i'm left with a system that sorta/kinda works...no
ds<anything> works at the moment...and hp is telling me i
have no choice other than to do yet another update.  (i
don't quite agree at the moment....i'm reluctant to accept
os update advice from a networking engineer...)  my head
still hurts...it's likely to continue to hurt....and i'm off
to place yet another phone call to hp <sigh>

the kicker is -- hp knows there's a problem (of what size?
i don't know) with the 6.0 subsys tapes.  there's nothing i
could have done to tell if my subsys tape was 'correct' or
not.  it verified just fine...so physically the tape is ok.
there was supposed to be an express 1 subsys release but
very few people got those tapes because the (logical)
quality/integrity of the tapes were so bad.  i hadn't heard
(prior to yesterday) that there were problems with the base
6.0 tapes.  i don't know how wide-spread the problem is.  i
know many of 'us' have already gone to 6.0 with no problem
-- we certainly would have heard about it on the list :-)
but i would think by now hp might have identified the subsys
tapes that were at least suspect and notified the folks that
received them.  i may be completely wrong....i may not be
but i'm not a happy camper at the moment.       - d

--
Donna Garverick     Sr. System Programmer
925-210-6631        [log in to unmask]

>>>MY opinions, not Longs Drug Stores'<<<

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