Bob,

        We might have met at some point, if you've ever visited
AMISYS in Rockville.  I was a Sr. Technical Advisor there and
worked with Joe Dolliver and before that Bruce Cochrane.  Since I
did most of the technical training for customers from 1995 until Dec
99, I have some insights into the AMISYS environment that might
be helpful to you.  Can you please call me on Monday to discuss
these.  I don't want to take up the bandwidth of the 3000-L,
especially since some of the conversation could be of a sensitive
nature.

Frank




Date sent:              Fri, 2 Jun 2000 14:48:33 -0500
Send reply to:          Bob Sorenson <[log in to unmask]>
From:                   Bob Sorenson <[log in to unmask]>
Subject:                [HP3000-L] SM Capability Issue
To:                     [log in to unmask]

> Hello All!
>
> I would appreciate any comments you might have regarding SM capability.
> We have five folks who have SM capability on our production box.  Three
> are Ops; two "upper management".  I am being asked to give our Senior
> programmer, who now has the title of  "Manager of Production Support", SM
> capability.
>
> Any IT audits I've gone through have made it clear to me that Ops and
> Programming should be very separate functions.  Operations moves code into
> production.  I've asked for justification, and I was told this person
> needs it for account maintenance, udc maintenance, and copying files
> across accounts.  Only account maintenance can't be done without SM, and I
> contend that should be an Operations function.
>
> As with any System Manager, I am ultimately responsible for what happens
> on the machine and I'm not comfortable giving this out to somebody who is
> bright, but may not understand the ramifications of changes to udcs,
> third-party software accounts, etc.
>
> So, yes or no?  Your reasons why you feel the way you do would be greatly
> appreciated!    :-)
>
> Bob Sorenson
> System Manager
>
> INFOTRUST
> 1615 Lakeside Drive - Ste 200
> Waukegan, IL  60085
> Voice:  847 887-8087
> Fax:    847 887-8001
> [log in to unmask]


Frank Kelly
Certified HP 3000 Technical Consultant
Lancaster Consulting
319 Regiment Ct.
Odenton, MD  21113
(301) 912-2345
[log in to unmask]

(Opinions expressed are mine alone)