Art,

Have the technician check the rollers inside the printer. There is one in
particular that doesn't get changed with the toner cartridge and can cause
the problem that you're reporting.

Paul S. Butler
System Administrator
Smart Title Solutions

> -----Original Message-----
> From: HP-3000 Systems Discussion [mailto:[log in to unmask]]On
> Behalf Of Arthur Frank
> Sent: Thursday, May 25, 2000 4:46 PM
> To: [log in to unmask]
> Subject: OT: LaserJet 5N printer weirdness
>
>
> Hello,
>
> I have an HP LaserJet 5N that's giving me attitude.  It
> prints fine -- most of the time.  Occasionally, one or two
> sheets will get a ghost image (or two or three) of the image
> that is on the page, approximately 3 1/8" apart.
>
> I tried swapping out the toner cart.  It still happens.  I
> had the thing professionally cleaned and inspected.  The
> technician couldn't find anything wrong with the printer, and
> it wouldn't act up in his presence.
>
> It looks like the image is sticking to the drum (which is in
> the toner cart), but it only happens occasionally and I've
> gone through three new carts with no improvement.
>
> Any suggestions?
>
> TIA,
>
> Art Frank
> Manager of Information Systems
> OHS Foundation
> [log in to unmask]
> (503) 220-8320