Peter Chong wrote:
>
> Hi, Dave & Jeff.
>
> That's why ERP vendor salesman makes a big bucks,
> sell those technical products to non technical management guys
> to make them to believe CAN ERP software will do everything that
> business need, illusion sellers.
>
> Later, they spent a big bucks plus more big bucks for implementation on new
> off shelf software product then find out It won't do stuff, the salesman sold for
> to do, now management cover up start...
>
What should one say here?  ANYBODY who buys a software package without
a good Help subsystem deserves what they get?  Unless the application
does something that is a completely new venture for the organization
and the users have to be trained in the non computer aspects of the
application then ANYBODY who buys an application package that cannot
be operated by the their users has not done the required analysis
of the product.

For example, you don't have to be an accountant to use QUICKBOOKS
but if you don't know what a check is all about, forget it

nick D.