--- Paul Courry <[log in to unmask]> wrote:
>
> I've got a big Measurement Interface bug in 7.5, documented and
> reported, and there is NO patch for it.

the unfortunate realities these days for defect repairs are
1) you've *got* to be willing to apply the patch when one is developed.
the old days of 'reporting a problem but letting someone else test the
patch are gone'.
2) for some defects, if only one customer reports it -- it may not get
patched....probably worked-around, but not patched. (i know because i'm
in that boat)
3) if it's that important -- bring it up on openmpe-l and 3000-l. you
may be able to get someone else to try to reproduce the problem and
also report it. with enough customers saying 'hey this doesn't work' --
hp will respond.
4) don't forget point #1!

hth       - d

=====
Donna Garverick     Sr. System Programmer
dgarverick -at- longs -dot- com
925-210-6631        Longs Drug Stores

Come, my friends, 'Tis not too late to seek a newer world.
Tho' much is taken, much abides; and tho'
We are not now that strength which in old days
Moved earth and heaven, that which we are, we are.
"Ulysses", A. Tennyson

>>>MY opinions, not Longs Drug Stores'<<<

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