> Date:          Fri, 24 Oct 1997 14:19:43 -0500
> Reply-to:      [log in to unmask]
> From:          Donald Cotton
>                <[log in to unmask]>
> Subject:       Support issue
> To:            HP3000-L

> <support contract hypothetical stuff snipped>
>
> Ask them to cancel all of their other insurance policies and see how far
> it flies.
>
>
> How much to replace your main processor should it decide to die (God
> forbid)??
>
> Been there argued that.
>
>
> Don Cotton
>
>

I is funny that you would pick the main processor board as an example. We to
were faced with this question from our accounting department a few years ago.
It just so happened that we did need the main processor replaced and asked the
service guy what it would cost us without a contract. The figure that came back
was high enough that they never asked  again about canceling the service
contract.

Gary Nolan
Sydney Steel Corporation