I have a copy of the manual in my hot little hands. I didn't see any
magic setting for uppercase. The current settings can easily be dumped
to paper using the printer's front-panel keys (replace any labels/forms
with plain-paper first).
Has your customer *ever* seen lowercase on the printer?
Try doing an FCOPY of a small test file to both printers.
Perhaps it has something to do with the printing of the barcodes (I have
very little experience here).
Is the data pure text or is it part of a 'barcode label'? (something
mentioned in the manual)
Keven Miller wrote:
> I have a customer with two of these printers.
> When printing the same report (with barcode)
> one printer prints the ascii data with only uppercase
> letters. The other show the data with mixed case,
> showing the true data with both upper and lowercase.
>
> Could there be a setting on the one to upshift data,
> and only print in uppercase?
>
> searching hp.com on 2934a, I find a document with this:
>
> Manual ordering
> To obtain a printed copy of the 2930 Series Printer Owner's Manual, call 661-257-5565 and request Part Number 02932-90001. The cost per manual will be US$27.00; this cost includes printing, shipping and handling.
>
> I/O configuration
> Most printers have external switches which, when set, define a limited number of printer features and functions. On the 2930 series printers, a variety of features and functions are selected through SETTINGS, a mode entered by pressing just two keys on the printer's keypad. The process, with all the options, is too extensive to be covered in this document. Refer to Section 2 of the Owner's manual for detailed instructions that match the configuration needed for your use.
>
>
> ___________________________________________________________________
> Keven Miller mailto:[log in to unmask] http://www.exegesys.com
>
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