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November 1999, Week 2

HP3000-L@RAVEN.UTC.EDU

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Subject:
From:
James Clark <[log in to unmask]>
Reply To:
James Clark <[log in to unmask]>
Date:
Tue, 9 Nov 1999 17:06:58 -0500
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Did you restore this database and or root file from an old tape? Is someone
DSCOPYing only the root file, or any DB file? Is the creation date of the
root match, close approximation to the root, the other DB files? From the
ROBELLE error it seems that the version stamp within the root does not match
the version of image intrinsics cleared to operate on it.

James

-----Original Message-----
From: HP-3000 Systems Discussion [mailto:[log in to unmask]]On
Behalf Of Dave Geis
Sent: Tuesday, November 09, 1999 4:31 PM
To: [log in to unmask]
Subject: Turbo Image Root File Corruption - Help!


We are currently running on MPE 5.5 using Turbo Image Databases.  For the
past 4 months, we have been experiencing root file corruption.  The
corruption happens at random on different databases. When the corruption
occurs, our users using a COBOL based MENU system can still access the
corrupt databases and even update them. We can also use Query to
access and add/update records.  However, when any SuperTool job (extraction
utility from Robelle) runs, it aborts.  Also, DBUTIL reports errors and also
Adager.  HP has been working on the problem and has verified that the root
file is indeed corrupt.  What is causing the corruption and is a mystery.
It happens when no database work/ modifications have occurred and when only
users and batch jobs are running. Any help would greatly appreciated.  Thank
you.

I will give you the exact errors below from each utility:

------------------------------------------------------------------
SuprTool Error:

:RUN SUPRTOOL.PUB.ROBELLE;STDIN=TEMPIN2
SUPRTOOL/iX/Copyright Robelle Consulting Ltd. 1981-1998.  Type H for help.
(Version 4.1.51)  TUE, NOV  9, 1999, 12:00 PM
Licensee:  Choicecare [63Y]
>
BASE COMPDB,5,MGR
Error:  Internal error in SUPRINFO

TURBOIMAGE ERROR AT $000c86a4; RETURN STATUS = -91
DBINFO, MODE 451, ON MGR OF COMPDB
ROOT FILE (DATABASE) NOT COMPATIBLE WITH CURRENT TURBOIMAGE INTRINSICS

Error:  Fatal problem during processing
REMAINDER OF JOB FLUSHED.
-----------------------------------------------------------------

DBUTIL Error:

CHOICE-989:DBUTIL
HP30391C.07.10 TurboIMAGE/XL:  DBUTIL (C) COPYRIGHT HEWLETT-PACKARD COMPANY
1987

>>SHOW COMPDB ALL
  Bad database version.

-----------------------------------------------------------------

Adager Error:

CHOICE-989:ADAGER

   Adager: The Adapter/Manager for IMAGE/SQL Databases   Copyright 1978-1998

   Adager Corporation  Sun Valley, Idaho 83353-3000 USA    +1 (208) 726-9100

   Fax +1 (208) 726-8191         [log in to unmask]           www.adager.com


Run with Parm=8 to build a stream file.        Run with Parm=1 for expert
mode.

Use "?" for context-sensitive HELP.        Press <RETURN> for [DEFAULT
VALUES].

Anywhere in the Adager dialogue, you may enter an MPE command preceded by
":"
(such as ":pscreen", to capture part of your screen to a printer or to a
file).


TUE, NOV  9, 1999,  4:17'55 PM

You are logged on as MGR987.CHOICE in group PUB

Database [NO MORE] ? COMPDB

This database is enabled for Omnidex Third-Party Indexing (TPI).

=====================================================================
As part of their agreement with HP, TPI products must provide a procedure
(TpiMaint) that database restructuring tools should use for index synchrony.

Adager invokes TpiMaint by default.  If you want to MANUALLY run Omnidex's
OmniUtil to re-index affected datasets, you can override my default by
issuing
(before you run Adager) the MPE/iX command ":SetJCW ForbidTpiMaint 1".
=====================================================================

Adager is incrementally providing support for TPI.  This version includes
support for COPYING databases, for RENAMING databases, and for REPACKING
detail
datasets.


Non-supported root level:  0 (%000000)


We have now closed the database.
TUE, NOV  9, 1999,  4:17'58 PM

You are logged on as MGR987.CHOICE in group PUB
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