And from *where* do you think the repair shop gets the parts?

Does the repair shop know something you don't?

Tracy Johnson
MSI Schaevitz Sensors


>-----Original Message-----
>From: Nick Demos [mailto:[log in to unmask]]
>
>Maybe, but I am not as big a fan of HP as I used to be.  Are others in
>the
>same boat?  Note:
>
>1.  Ordered an Officejet 630 direct from HP (on line).
>2.  After two years had problems.
>3.  Called HP parts (number from users' manual)
>3.  Ordered parts after some discussion (HP person on the other end of
>the line was
>     not knowledgeable).
>4.  Got wrong parts.
>5.  called again - no help.
>6.  will take 630 to a repair shop.
>
>Regards,
>
>Nick D.
>
>P. S. HP was at least kind enough to give me a credit for the wrong
>parts.
>
>NMD

* To join/leave the list, search archives, change list settings, *
* etc., please visit http://raven.utc.edu/archives/hp3000-l.html *