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Reply To: | Johnson, Tracy |
Date: | Wed, 1 May 2002 14:15:40 -0400 |
Content-Type: | text/plain |
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We're currently generating E-mail forms as Tiff attachments
from a combination of Fantasia and Fax/3000.
Most recipients can view these e-Mail attachments without
any problems.
There are two recipients of these attachments that have
spoken up who cannot view these attachments. Both of them
use a distinctly different e-mail client.
Recipient number 1 uses ACT! by Symantec as an e-mail client.
Recipient number 2 uses Goldmine by Frontrange Solutions as
an e-mail client.
What bugs me is that both these different e-mail clients are
subsets of a "Contact Managment" system that runs under Windows.
It seems that both software applications have been out there
for some time and they would be both "smart enough" to
understand an attachment that Windows Itself should normally
understand.
What the user experiences is instead of an attachment, they
receive ASCII garbage in the text area.
Any thoughts as to what could be causing this situation?
Tracy Johnson
MSI Schaevitz Sensors
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