At 11:44 AM 2/12/97 EST, Therm-O-Link wrote:
>As pointed out here on this list, and also in Ron Seybold's 3000
>NewsWire, HP has done some strange things with Store/TurboStore/
>TS7x24.  I see you're on 5.5 (as I am), and according to the
>B5152AA you have "the full TurboSTORE/iX 7x24 True-Online Backup
>Product" as we do.
>
>The interesting part is that we didn't purchase TS7x24, did you?

We had TurboStore II prior to MPE 5.5, and I was under the impression that
the TS24x7 functionality was covered in our maintenance contract for the
original TS product as an enhancement.

>But, now that I have it, can I rely on it always being there?

I vaguely recall some discussion about time-limited demo versions of the
full product, but I don't know what your exact situation is.

>I know this doesn't answer your problem, but something awfully funny
>is going on here.  Can anyone from HP shed some light on this?

My specific symptoms would appear to be simply the result of an untested-for
scenario, where some of the new database-handling code for the 24x7
functionality was not properly interwoven with the previously existing code
for handling file-not-found conditions.  Of course, that's purely conjecture
on my part.  I'd like to know if anyone else is seeing the same behavior, if
it's been reported to HP, and what is being done about it.
________________________________________________________
Jon Diercks * Systems Manager         Computing Services
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