Dear Craig,
Thank you very much for your help. here is the results as what you asked me to do on the phone:
DUMPS.TELESUP:dat.dat.telesup
DAT/iX C.39.06 (64-BIT)
Copyright Hewlett-Packard Co. 1987, 1999. All rights reserved.
Type "macstart" to load Macros & Symbols.
$a ($0) nmdat > macstart 'SA1','1'
Welcome to the DAT Macro facility.
Processing dumpworthy file NMLOGMON.PUB.SYS, SID $fa, #677 symbols...Done
Processing dumpworthy file NMCONSOL.PUB.SYS, SID $fb, #457 symbols...Done
Processing dumpworthy file NETCP.NET.SYS, SID $10a, #1027 symbols...Done
Processing dumpworthy file XL.PUB.SYS, SID $10b, #53075 symbols...Done
Processing dumpworthy file ICMPSERV.NET.SYS, SID $1c7, #305 symbols...Done
Processing dumpworthy file DSDAD.NET.SYS, SID $116, #719 symbols...Done
Processing dumpworthy file VTSERVER.NET.SYS, SID $9b, #1410 symbols...Done
Dump Title: DUMP 11/09/2009
Last PIN : 73
RELEASE: C.70.00 MPE/iX HP31900 C.39.06 USER VERSION: C.70.00
OS Symbol file SYMOS.OSC39.TELESUP is now open.
Next line maps VAMOS.OSC39.TELESUP
1 VAMOS.OSC39.TELESUP 10000.0 Bytes = 186a00
OS Macros restored from file MOS.OSC39.TELESUP.
OS DAT MACROS HP30357 C.70.00 MXL6 Copyright Hewlett-Packard Co. 1987
$147 ($73) nmdat > Process_current;system_abort
********************* LAST PROCESS INFORMATION *******************
PIN: $73 PROGRAM FILE: VTSERVER.NET.SYS
Job number 0 does not exist in the system
JOB NUMBER:
Process Library Names:
VA = $9b.0 Name: VTSERVER.NET.SYS
VA = $a.0 Name: NL.PUB.SYS
VA = $10b.0 Name: XL.PUB.SYS
PIN $73 NOT WAITING ON A SEMAPHORE.
PROCESS TREE:
$73 (VTSERVER.NET.SYS)
===== DISPATCHER INFORMATION FOR A PROCESS =====
S
y
s
p
r
o
c PIN # State Wait Event Pri Class Blocked Reason
- ----- ----- ---------- --- ----- --------------
S $73 EXECUTING(0) Not Waiting $357f BS NOT_BLOCKED
Transaction was completed
ENVIRONMENT INFORMATION:
TOTAL # OF SWITCHES # SWITCHES TO CM # SWITCHES TO NM
------------------- ---------------- ----------------
$0 $0 $0
NO ERRORS IN ERROR STACK FOR PIN: $73
The following entries are not within the valid stack entries:
#0 #0
#0 #0
#0 #0
#0 #0
#0 #0
#0 #0
#0 #0
#0 #0
#0 #0
#0 #0
#0 #0
#0 #0
#0 #0
#0 #0
#0 #0
#107 #-300 Virtual Space Management
VSM Object not found in Object Cache Tree (Invalid Address).
STACK MARKER TRACE:
PC=a.00192e78 system_abort
NM* 0) SP=41845130 RP=a.009acff8 trap_handler.do_system_abort+$4c
NM 1) SP=41845130 RP=a.009add88 trap_handler+$2b4
NM 2) SP=418450f0 RP=a.009e52b4 cm_check_bounds_violation+$120
NM 3) SP=41844a70 RP=a.01464f44 page_absent+$680
NM 4) SP=418449b0 RP=a.00134f20 hpe_interrupt_marker_stub
--- Interrupt Marker
NM 1) SP=418444b0 RP=9b.0002c180 wait_for_completion+$2b0
--- End Interrupt Marker Frame ---
PC=9b.0002c180 wait_for_completion+$2b0
NM 0) SP=418442f0 RP=9b.0002f6d4 main+$90
NM 1) SP=41844230 RP=9b.0002f570 ?main+$8
export stub: 9b.00014aa8 _start+$138
NM 2) SP=418441b0 RP=9b.00000000
(end of NM stack)
Unknown command. (error #10105)
system_abort
^
$148 ($73) nmdat > exit
END OF PROGRAM
-----Original Message-----
From: Craig Lalley <[log in to unmask]>
To: [log in to unmask]
Sent: Tue, Nov 10, 2009 4:32 pm
Subject: Re: System halt and explanation
Call me, too long for e-mail
-Craig
541-812-1155
--- On Tue, 11/10/09, Greg Terterian <[log in to unmask]> wrote:
From: Greg Terterian <[log in to unmask]>
Subject: Re: System halt and explanation
To: [log in to unmask]
Date: Tuesday, November 10, 2009, 4:41 PM
One of my customers is having system failures almost once a week.
On the console they get the following error message:
NS/3000 Internal error in VT; job: 0; pin: 0 error: 12 Error reported by VT
VT Error: 7; unexpected/Bad response from VT
System Abort 1457 from Subsystem 102
Secondary status: Info = -300, subsys = 107
System Halt 7, $05B1
Following some notes from 20 years ago, I did the following:
DUMPS.TELESUP:debug
HPDEBUG Intrinsic at: 10. 16449472 hxdebug+#232
#284 (#78) nmdebug > =errmsg (-#300, #107)
'VSM Object not found in Object Cache Tree (Invalid Address).'
#285 (#78) nmdebug >
#286 (#78) nmdebug > =errmsg(#32765,#102)
'Process Manager'
I also took a memory dump that gave me the following information:
DUMPS.TELESUP:dat.dat.telesup
DAT/iX C.39.06 (64-BIT)
Copyright Hewlett-Packard Co. 1987, 1999. All rights reserved.
Type "macstart" to load Macros & Symbols.
$a ($0) nmdat > macstart 'SA1','1'
Welcome to the DAT Macro facility.
Processing dumpworthy file NMLOGMON.PUB.SYS, SID $fa, #677 symbols...Done
Processing dumpworthy file NMCONSOL.PUB.SYS, SID $fb, #457 symbols...Done
Processing dumpworthy file NETCP.NET.SYS, SID $10a, #1027 symbols...Done
Processing dumpworthy file XL.PUB.SYS, SID $10b, #53075 symbols...Done
Processing dumpworthy file ICMPSERV.NET.SYS, SID $1c7, #305 symbols...Done
Processing dumpworthy file DSDAD.NET.SYS, SID $116, #719 symbols...Done
Processing dumpworthy file VTSERVER.NET.SYS, SID $9b, #1410 symbols...Done
Dump Title: DUMP 11/09/2009
Last PIN : 73
RELEASE: C.70.00 MPE/iX HP31900 C.39.06 USER VERSION: C.70.00
OS Symbol file SYMOS.OSC39.TELESUP is now open.
Next line maps VAMOS.OSC39.TELESUP
1 VAMOS.OSC39.TELESUP 10000.0 Bytes = 186a00
OS Macros restored from file MOS.OSC39.TELESUP.
OS DAT MACROS HP30357 C.70.00 MXL6 Copyright Hewlett-Packard Co. 1987
$147 ($73) nmdat > process_wait; ui_showjob; io_dev_list
===== DISPATCHER INFORMATION FOR A PROCESS =====
S
y
s
p
r
o
c PIN # State Wait Event Pri Class Blocked Reason
- ----- ----- ---------- --- ----- --------------
S $1 LONG_WAIT IPC $7918 AS Known Port ffffffed
Progen Global Port
S $2 LONG_WAIT IPC $38ff BS JUNK_WAIT
S $3 LONG_WAIT IPC $4dff BS JUNK_WAIT
S $4 LONG_WAIT IPC $791a AS Known Port fffffff8
PFP Port Zero
S $5 LONG_WAIT IPC $33ff CS Known Port ffffffe5
PFP Port One
S $6 LONG_WAIT IPC $33ff CS Known Port ffffffe4
PFP Port Two
S $7 LONG_WAIT IPC $33ff CS Known Port ffffffe3
PFP Port Three
S $8 LONG_WAIT IPC $33ff CS Known Port ffffffe1
Delayed Purger Port
S $9 LONG_WAIT IPC $33ff CS Known Port ffffffe8
BIPC Timer Port
S $a LONG_WAIT IPC $70ff AS Known Port ffffffe0
XM Checkpoint Port
S $b LONG_WAIT IPC $33ff CS Port ffffffa0
S $c LONG_WAIT IPC $33ff CS Port ffffff9d
S $d LONG_WAIT IPC $33ff CS Port ffffff9a
S $e LONG_WAIT IPC $33ff CS Port ffffff97
S $f LONG_WAIT IPC $4dff BS Known Port ffffffd8
S $10 LONG_WAIT IPC $33ff CS Known Port ffffffd9
S $11 LONG_WAIT IPC $7918 AS Port ffffff8d
S $12 LONG_WAIT IPC $7918 AS Port ffffff89
S $13 LONG_WAIT IPC $7918 AS Port ffffff85
S $14 LONG_WAIT IPC $4dff BS Known Port ffffffe2
AVR Port
S $15 LONG_WAIT IPC $4dff BS Known Port ffffffda
S $16 LONG_WAIT IPC $357f BS MESSAGE_WAIT
S $17 LONG_WAIT IPC $43ff BS OTHER_IO_WAIT
S $18 LONG_WAIT IPC $357f BS MESSAGE_WAIT
S $19 LONG_WAIT IPC $357f BS Port ffffff54
S $1a LONG_WAIT IPC $35ff BS Known Port ffffffdf
NMS Log Port
S $1b LONG_WAIT IPC $357f BS MESSAGE_WAIT
S $1c LONG_WAIT IPC $357f BS Port ffffff4a
S $1d LONG_WAIT IPC $7918 AS Port ffffff45
S $1e LONG_WAIT IPC $7918 AS Port ffffff41
S $1f LONG_WAIT IPC $7918 AS Port ffffff3d
S $20 LONG_WAIT IPC $7918 AS Port ffffff38
S $21 LONG_WAIT IPC $7918 AS Port ffffff34
S $22 LONG_WAIT IPC $7918 AS Port ffffff30
S $23 LONG_WAIT IPC $7918 AS Port fffffefc
S $24 LONG_WAIT IPC $7918 AS Port fffffed6
S $25 LONG_WAIT IPC $7918 AS Port fffffed2
S $26 LONG_WAIT IPC $7918 AS Port fffffece
S $27 LONG_WAIT IPC $7918 AS Port fffffeca
S $28 LONG_WAIT IPC $357f BS TERMINAL_READ_WAIT
S $29 LONG_WAIT IPC $66ff BS Port fffffec5
S $2a LONG_WAIT IPC $677f BS Known Port ffffffef
Sysmain Port
S $2b LONG_WAIT IPC $33ff CS Port ffff7ff7
S $2c LONG_WAIT IPC $4dff BS Known Port ffffffdc
S $2d LONG_WAIT IPC $33ff CS Port ffff7ffd
S $2e LONG_WAIT IPC $33ff CS Port ffff7ffc
S $2f LONG_WAIT IPC $357f BS NM_CODE_PAGE_FAULT
S $30 LONG_WAIT IPC $33ff CS Port ffff7ffa
S $31 LONG_WAIT IPC $33ff CS Port ffff7ff9
S $32 LONG_WAIT IPC $33ff CS TERMINAL_READ_WAIT
S $33 LONG_WAIT IPC $33ff CS Port ffff7ff6
S $34 LONG_WAIT IPC $33ff CS Port ffff7ff5
S $35 LONG_WAIT IPC $33ff CS Port ffff7ff4
S $36 LONG_WAIT IPC $357f BS Port fffffead
S $37 LONG_WAIT IPC $33ff CS Port ffff7ff2
S $38 LONG_WAIT IPC $4dff BS Ports fffffff3 fffffff2
Jobmain Port
Jobqueue Port
S $39 LONG_WAIT IPC $33ff CS Port ffff7ff1
S $3a LONG_WAIT IPC $4dff BS Known Port fffffff4
Sessionmain Port
S $3b LONG_WAIT IPC $33ff CS Port ffff7ff0
S $3c LONG_WAIT IPC $33ff CS Port ffff7fef
$3d LONG_WAIT IPC $33ff BS Jsmain Port ffff7fee
S $3e LONG_WAIT IPC $33ff CS Port ffff7fec
$3f LONG_WAIT IPC $33ff BS Jsmain Port ffff7fed
S $40 LONG_WAIT IPC $33ff CS Port ffff7fea
$42 LONG_WAIT IPC $33ff CS TERMINAL_READ_WAIT
S $43 LONG_WAIT IPC $33ff CS NM_CODE_PAGE_FAULT
S $44 LONG_WAIT IPC $357f BS TERMINAL_READ_WAIT
S $45 LONG_WAIT IPC $357f BS Port ffff7fdb
$46 LONG_WAIT IPC $1aff DS CHILD_WAIT
$48 LONG_WAIT IPC $1aff DS FILE_UNBLOCKED
$56 LONG_WAIT IPC $33ff CS CHILD_WAIT
$5a LONG_WAIT IPC $33ff BS Jsmain Port ffff7fc0
$5d LONG_WAIT IPC $1aff DS IPC_TRANS_COMPLETE
$66 LONG_WAIT IPC $33ff BS Jsmain Port ffff7f9b
S $73 EXECUTING(0) Not Waiting $357f BS NOT_BLOCKED
$74 LONG_WAIT IPC $33ff CS IPC_TRANS_COMPLETE
$76 LONG_WAIT IPC $33ff CS CHILD_WAIT
$78 LONG_WAIT IPC $33ff CS IPC_TRANS_COMPLETE
$7f LONG_WAIT IPC $33ff CS CHILD_WAIT
S $80 LONG_WAIT IPC $33ff BS Jsmain Port ffff7fb5
S $88 LONG_WAIT IPC $33ff BS Jsmain Port ffff7fbe
$8a LONG_WAIT IPC $33ff BS Jsmain Port ffff7f9c
S $91 LONG_WAIT IPC $33ff BS Jsmain Port ffff7fa1
$97 LONG_WAIT IPC $33ff CS OTHER_WAIT
$98 LONG_WAIT IPC $33ff BS Jsmain Port ffff7f9f
$9c LONG_WAIT IPC $1aff DS CHILD_WAIT
S $a1 LONG_WAIT IPC $357f BS OTHER_WAIT
JSMAIN
JOBNUM STATE IPRI JIN JLIST INTRODUCED JOB NAME PIN
#J1 EXEC 8 10S 16 310 9:01 JINETD,MANAGER.SYS,PUB $3f
#S3 EXEC 8 20 20 310 9:01 OP.AMSOP,PUB $3d
#J33 EXEC 13 10S 16 310 18:58 SQLLINK,MGR.AMS2000,PUB $98
#J35 EXEC 8 10S 16 310 18:58 ODBCLNSE,MANAGER.SYS,ODBCSE $66
#J36 EXEC 15 10S 16 310 18:58 PSI8400,MGR.HS23,PUB $5a
#J38 EXEC 15 10S 16 310 18:58 PSI084,MGR.HS23,PUB $8a
6 JOBS:
0 INITIALIZING; 0 INTRODUCED
0 WAIT
6 EXEC; INCL 1 SESSIONS
0 SCHEDULED; 0 SUSPENDED
0 TERMINATING; 0 ERROR STATE
JOBFENCE= 5; JLIMIT= 7; SLIMIT= 160
$148 ($73) nmdat >
I also have the dump results in a store format.
Any ideas or pointing to the right direction would be appreciated.
Thanks a million in advance
Greg Terterian
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