Roy Brown helps:
> -----Original Message-----
> And the print option does not error, but is 'not available'.
> 
> How 'not available'?
> 
> Not on the menu?
> Greyed out?
> Ctrl-P does not work?
> Can they print other pdfs, or none at all? (i.e. no printer drivers 
> loaded, or none that are pdf-capable for Western documents?)

They didn't say, (but neither did I ask), given a 24 hour turn-around
time vis-a-vis question/response, knowing what to ask is oftentimes
difficult.

However when they said they fixed it, they fixed it without explanation.
It could have been a training issue for all I know.

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