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<[log in to unmask]>,
"Reynolds, James" <[log in to unmask]> writes
> Howdee Folks!! A friend of mine, Dennis Storm, Asked me to post this
>to the list If anyone has some suggestions, It would be appreciated!!
>Any response can be sent to me an I'll send them on to him..Thanks
>Everyone!!
>James
>I would like to ask all of those brilliant minds how to do the
>following. How would you staff a 7X24 Network Operations Center using
>the following parameters. Everyone has to work 5 days a week, 8 hours a
>day, have a one hour lunch break and over lap by 30 minutes. They have
>told me that I can no longer have people on 4X10 or 3X12. Also the
>number of people that it would take as well .
If that's:
a 30 minute overlap at *each* end of their shift;
it's OK to have just one person on at a time;
but they must be covered over their lunch break;
then to cover the hours in a 168-hour week, you need 5.04 people.
As that 0.04 won't go away, you need 6 people minimum, unless you can
use a part-timer to do 5 * 4 hours, or whatever.
However, 5.04 (or even 6) people won't meet the constraint of everyone
having their lunch hour covered by someone else who is doing their
normal 8-hour shift.
A simple doubling up of the 5.04 says that 10.08 people should cover it;
in fact, it can be done with 9 (8.4 is the minimum to cover the hours on
that criterion).
Of course, if these ops staff get vacations (20 days a year?), you're
back up to nearly 9 anyway, and factoring in sick days and such, maybe
better make it 10, perhaps....
Say 7 if you relax the lunch-hour cover (6 is impossibly tight) and 10
if you don't (9 is tight but doable, maybe).
Does the canteen do 3 am lunches, or do the staff send out?
Spreadsheet, by email, on request.
--
Roy Brown 'Have nothing in your houses that you do not know to be
Kelmscott Ltd useful, or believe to be beautiful' William Morris
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