Hi,
 
Just bought a new external USR Sportster 14,400 Data/FAX modem and have been
having numerous problems.
1 - First one said it was a Sportster 9600 and did not even work.
2 - The replacement (from the store) says the right things but it would not
    send a 'break' signal.
3 - The latest replacement also says the right things but it also will not
    send a 'break'.
 
Both of the latest units say they have 24 MHz clocks, EPROM date of 5/18/95
and revision 1.5.
 
Two items if you please:
1 - How does one get service from USR??  I have tried E-Mails, phone and FAX.
    The E-Mail triggered an automatic FAX on denamd list of stuff.  I then
    resent the msg to tech support, but no response.  Phone just runs me
    thru a menu and then eventually drops me back to a dial tone.  FAX earned
    nothing.
2 - Has anyone else heard of the 'break' problem?  We have older same type
    modems which work just fine, even the one being used as a dial-in modem.
 
Anyone know of something else that I may be doing wrong? or is this modem
also broken?  I am running WRQ DOS Reflection R1 release 5.0
 
Thanks, Phil.
 
 
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   # Phil Wehrman                   ADAC HealthCare Information Systems #
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