I wrote:
 
>"Paul H. Christidis" <[log in to unmask]> wrote:
>
><snip>
>
>>Has anyone else out there had anything similar?  Did it reoccur?  Was it
>>ever resolved? etc?  ... ?
>
>Then Evan replied ...
>
>>A few months ago we had a scheduled power shutdown over a weekend.  When I
>>came into to restart the system I had problems with 4 of my disc drives.
 It
>>turned out they were all on the same controller; so I powered everything
>>down, got out my trusty Torx, pulled the controller out, slid it back in,
>>powered up, and everything was fine.
>
>>(Just don't tell my CE that I did this...)
 
To which [log in to unmask] responded:
 
>Evan ... I thought we all did this, especially when we're out of coverage!!
 
I should point out that I also have had some very understanding CEs; for
example I recently had a disk (on a development volume set) go south.
 Rather than bring the system (which does run production) down during the
day, and rather than pay the off-hours extra charges and deal with the
headache of getting the CE into a secure area, I simply asked him if it
would be all right if I swapped the mech; he said sure (but then he's known
me for a long time).
 
(Now just don't tell his boss about this!)
 
 -- Evan