HP3000-L Archives

June 2002, Week 3

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Subject:
Re: Spooling Problem Resolved (Thanks)
From:
Michael Berkowitz <[log in to unmask]>
Reply To:
Michael Berkowitz <[log in to unmask]>
Date:
Thu, 20 Jun 2002 10:31:02 -0700
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Bill Harris writes

-
Our spooling problem with our Zebra printer has been resolved.  This is
what the problem was - but, why it took a month to surface is a mystery
to me.

1.  We had this Zebra printer attached (serially) to our 957 using a
Profile name in NMMGR = PR18U96
2.  We installed our new A500 on 5/11/02 and had this same Zebra printer
attached but the Profile name in NMMGR was = PR22D96

The printer has run continually for 5 weeks without a problem.
Yesterday was our first issue.

Solution:  I changed the Profile in NMMGR to PR18U96 and re-booted the
box using START NORECOVERY.

---------------------------------------------
Of course Bill knows that he didn't need to take the system down and reboot.
NMMGR allows you to make configuration changes on the fly after validation.


Mike Berkowitz
Guess? Inc.

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